Associate IT Support Job Vacancy in GroundTruth Gurgaon, Haryana – Latest Jobs in Gurgaon, Haryana – updated today
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Company Name : GroundTruth
Location : Gurgaon, Haryana
Position : Associate IT Support
Job Description : A bit about us
GroundTruth is the leading location-based marketing and advertising technology company. Sitting at the convergence of offline and online data, GroundTruth delivers a unique data set called “visitation data,” which allows brands, agencies, SMBs, and non-profits to drive high-performing business outcomes (ROI). GroundTruth activates this data through a suite of performance products and services via their self-serve advertising platform, through managed services, or tailored partnerships. GroundTruth has built proprietary filtering processes that combines our BlueprintTM contextual mapping technology, owned & operated properties, along with 3rd party mobile location data, together yielding over 30B visits annually.
We believe that innovative technology starts with the best talent and have been ranked one of Ad Age’s Best Places to Work for two years in a row (2021 & 2022). Learn more about the perks of joining our team here.
Role : Associate IT Support
Location : Gurugram, India
You Will:
Provide level 1 and level 2 end-user technical support
Providing support for computers, mobile devices, peripherals and the operating systems that support them
Provide account management and support for all IT supported public and private cloud technologies including OKTA, Office365, Zoom, Google Suite, Slack, Jira, and Confluence
Assist in deployment of IT identity and management frameworks including Active Directory, Okta, JAMF, and Airwatch
Manage and track all assets
Participate in site IT initiatives, both local and roll-outs of new global products and services.
Manage local A/V systems, including conf room meeting systems and public display boards
Provide assistance to employees in understanding how to use A/V technology and set up and manage large meetings as required
Procure equipment for users based on needs including laptops, desktops, and mobile devices
Maintain and update public and internal knowledge base with articles
Adhere to defined technical support processes and practices
Attend training / conferences to develop and improve skills and achieve certifications when applicable
You have:
A university degree, IT training certifications or relevant experience
1 to 2 years of experience in IT
Knowledge of Mac OS X and Windows OS
Strong written and verbal communication skills
A technical and logical thought process
An ability to stick to strict deadlines
An ability to prioritize and delegate
A keen eye for detail
Perform IT tasks associated with the onboarding/offboarding process
What we offer
At GroundTruth, we want our employees to be comfortable with their benefits so they can focus on doing the work they love.
Unlimited Paid Time Off
In Office Daily Catered Lunch
Fully stocked snacks/beverages
401(k) employer match
Health coverage including medical, dental, vision and option for HSA or FSA
Generous parental leave
Company-wide DEIB Committee
Inclusion Academy Seminars
Wellness/Gym Reimbursement
Pet Expense Reimbursement
Company-wide Volunteer Day
Education reimbursement program
Cell phone reimbursement
Equity Analysis to ensure fair pay
We are an equal opportunity employer and value diversity, inclusion and equity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applicants with disabilities may be entitled to reasonable accommodations under applicable federal, state and/or local laws. If you need reasonable accommodations in the application process, please reach out to us at careers-gt@groundtruth.com.
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