Associate Job Vacancy in TATA Capital Gurgaon, Haryana – Latest Jobs in Gurgaon, Haryana – updated today

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Company Name : TATA Capital
Location : Gurgaon, Haryana
Position : Associate

Job Description : Own day to day Microfinance Physical File Management process
Ensure files are tracked from inward to storage
Files are quality checked as per checklist
Documents are scanned and images stored in system
Manage outsourced partner
Ensure agreed processing TAT is achieved
Reporting – Publish daily reports and trackers
Daily review Operational scorecards to determine RCA and resolve
Collaborate with Business to ensure agreed FTR (First Time Right) target is achieved
Ensure Nil critical and repeated audit observations as well as nil open customer complaints beyond defined timelines
Team & Stakeholder Management
First point of contact for Business and Outsourced vendor
Interview, hire, train, coach, evaluate and redirect team members for optimal performance
Project Management
Identify and run all projects related to Microfinance Operations.
Lead systems change requirement. Raise BRD, UAT and roll out with close co-ordination with IT
Qualification and Educational Requirements
Minimum graduate. MBA preferred
PREFERRED SKILLS
Asset Operations Experience 4 to 6 years, Team handling experience, Senior stakeholder management skills. Operations experience in Microfinance will be preferred.

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Post Tags : , Gurgaon, Haryana, jobs in Gurgaon, Haryana, Associate jobs in Gurgaon, Haryana

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