Bilingual Client Services Assistant (Full- Time, Hourly) Job Vacancy in Mama’s Kitchen San Diego, CA 92105 – Latest Jobs in San Diego, CA 92105 – updated today

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : Mama’s Kitchen
Location : San Diego, CA 92105
Position : Bilingual Client Services Assistant (Full- Time, Hourly)

Job Description : Job Title: Bilingual Client Services Assistant
FLSA: Non-Exempt
Full-time: 40 hours/week
Hourly Rate: $16.00 per hour
Supervisor: Director of Client Services
Position Description: The Bilingual Client Services Assistant will manage our Client Services
communication systems. In this role, the primary responsibility is responding to all client service
phone calls, texts, and emails to track requests, navigate and direct inquiries to appropriate
Client Services staff, answer general questions and inquiries, troubleshoot problems, and
provide information about Mama’s Kitchen’s medically tailored meal delivery programs and
services. Additionally, the Bilingual Client Services Assistant will conduct outbound calls to
schedule appointments and gather client survey data.
The ideal candidate will be passionate about the mission of Mama’s Kitchen; possess a
collaborative spirit and enjoy an open work setting; and incorporate the highest levels of ethics
and professionalism.
Primary Responsibilities:

Answering incoming phone calls, emails and texts courteously and professionally

providing timely responses to client inquiries

Providing clients with the organization’s service information
Routing all inbound client service communications to the appropriate resources.
Completing client notes and communications reports as necessary ensuring internal

databases are updated and accurate.

Recording details of comments, inquiries, complaints, and actions taken
Assist with driving meal delivery routes (as needed)
Honor agency policies and procedures
Other duties as assigned by Supervisor and Department Director

Required Skills:

1-to-2 years’ experience working in Front Desk/Office, Reception, Customer Service, or
similar role

Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise

Updated March 2022

Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
Certification in Office Management is a plus
Verbal and written proficiency in both English and Spanish
Able to work in multi-person and multi-activity office spaces
Be able to lift 25/50 pounds

Mama’s Kitchen requires that all employees be fully vaccinated for COVID-19. Our facility is a mandatory mask working environment.

Vision Statement:
At Mama’s Kitchen, we envision a community where all individuals with critical illnesses are no longer vulnerable to malnutrition.
Mission Statement:
Mama’s Kitchen believes that everyone is entitled to the basic necessity of life – nutritious food.
Our services improve the health and well-being of individuals and families vulnerable to
malnutrition due to critical illness.
Mama’s Kitchen Core Values
Dignity and Respect: Focus on the individual is at the heart of everything we do at Mama’s
Kitchen. Mama’s Kitchen fosters a community where mutual respect and dignity are preserved
by promoting humanity, compassion and empathy towards our clients, donors, volunteers and
staff.
Reliability: Mama’s Kitchen is resourceful, efficient, and flexible. Our clients tell us that
reliability is what sets Mama’s apart from other organizations.
Integrity: Guided by honesty, loyalty and a commitment to confidentiality, Mama’s Kitchen is
responsive to the needs of all our clients, volunteers, donors, and staff. We pride ourselves in
doing what we say we are going to do.
Diversity: Mama’s Kitchen is an all-inclusive family. We foster a welcoming environment and
embrace all members of the community without judgment.
Team Work: Mutual effort and unity are the ingredients that allow our mission to succeed.
Equal Opportunity
Mama’s Kitchen has a long-standing commitment to equal employment opportunity for all
applicants for employment. Employment decisions including, but not limited to, those such as
employee selection, performance evaluation, administration of benefits, working conditions,
employee programs, transfers, position changes, training, disciplinary action, compensation,
and separations are made without regard to race, color, religion (including religious dress and
Updated March 2022

grooming), creed, national origin, nationality, citizenship status, domestic partnership status,
ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status,
civil union status, family status, age, mental or physical disability (including AIDS or HIV-related
status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to
submit to a genetic test or make available the results of a genetic test, military status, veteran
status, or any other characteristic protected by applicable federal, state, or local laws.

TO APPLY: Send cover letter, resume and 3 references to jobs@mamaskitchen.org
Updated March 2022

This post is listed Under Jobs in general jobs

Post Tags : , San Diego, CA 92105, jobs in San Diego, CA 92105, Bilingual Client Services Assistant (Full- Time, Hourly) jobs in San Diego, CA 92105

Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company