Bilingual Spanish Full Time Customer Care Center Rep. $20.00/hr Job Vacancy in State Farm Tempe, AZ 85281 – Latest Jobs in Tempe, AZ 85281 – updated today

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Company Name : State Farm
Location : Tempe, AZ 85281
Position : Bilingual Spanish Full Time Customer Care Center Rep. $20.00/hr

Job Description : Overview:

Where you’ll work:

This is a hybrid position that requires spending time working from home and in the office. After training, associates will work approximately 80% at home and 20% in the office.

Compensation:

Starting pay is $18.75 per hour.

You are also eligible for:

10% shift differential available for specific hours and weekends
Bilingual pay differential ($1.25/hr after training)
An annual bonus based on individual and enterprise performance
Salary increase of $0.50 per hour after the first six months
Annual merit increases

Total Rewards Benefits:

We like to reward our employees for their hard work and commitment. That is why we offer benefits you might not find other places:
Accrued Paid Time Off (PTO),plus:

5 days of Life Leave to take care of yourself and your family
Paid Volunteer Time
Annual Celebration Day to celebrate what’s important to you
Parental leave for mothers and fathers

Wellness and mental health programs
401(k) Savings Plan
Medical, dental and vision
Health Reimbursement Account, Health Care Flexible Spending Accounts, and life insurance
Tuition Reimbursement/Community College Tuition Program
Discounts from hundreds of retailers through our Perks at Work program
Development and Mentor programs designed to help our employees grow and achieve their specific career goals
Employee Resource Groups – State Farm’s Good Neighbor Culture celebrates diversity and promotes an inclusive environment where all employees feel welcomed, valued, and respected. The State Farm Employee Resource Group (ERG) program is a key element in our Enterprise D&I Structure and Strategy.
Responsibilities:

The Customer Care Center (CCC) is committed to solving our customers’ needs on first contact through simple, high-quality, and personalized experiences. We currently have the following types of shifts and openings:

Full-time
Shifts are morning/afternoon/evening and weekends
Bilingual (Spanish/English)

*** Schedules require availability on the weekends***

Please Note:

Start Date: Monday May 23, 2022
Mandatory Training is 11 weeks duration.
After training, associates will work approximately 80% at home and 20% in the office.

Training: Selected candidates will participate in 12 weeks of mandatory training that is paid at the same hourly rate as after training! Training schedules will vary based on shift and role. The training continues beyond day one as well.

Training hours will be:

8:30 am – 5:00 pm (AZ)

Onboarding: 5/23 – 5/25
Core Training: 5/26 – 7/22 (Monday – Friday)
On the job training Week 1: 7/25 – 7/29 (Monday – Friday)
On the job training Weeks 2 and 3: 7/30, 8/2 – 8/5; 8/6 and 8/9 – 8/12 (Saturday, Tuesday – Friday)

New team members are eligible for promotional opportunities within the Customer Care Center department after 6 months of service and 12 months for other opportunities at State Farm.

Come join the Neighborhood and do some good!

Visit State Farm Careers for more information on our benefits, locations, and the hiring process.
Qualifications:

Retention Specialists include both licensed and unlicensed responsibilities. If selected for a role that requires licensing, you must obtain and maintain state licensing (Property and Casualty License) which include successfully completing all applicable licensing exam(s) and background checks required of various state(s) and obtain continuing education requirements. Competitive candidates must:Communicate clearly, professionally and empathetically

Be resourceful – know where to find answers
Be able to successfully multi-task
Thrive on working in a team environment; and be accountable for your work and your schedule!

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Post Tags : , Tempe, AZ 85281, jobs in Tempe, AZ 85281, Bilingual Spanish Full Time Customer Care Center Rep. $20.00/hr jobs in Tempe, AZ 85281

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