Call Center Representative Job Vacancy in Dillard’s, Inc. Fort Worth, TX 76137 – Latest Jobs in Fort Worth, TX 76137 – updated today

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Company Name : Dillard’s, Inc.
Location : Fort Worth, TX 76137
Position : Call Center Representative

Job Description : Call Center RepresentativeCall CenterFort Worth, TXWe are looking for positive, hard-working individuals who are eager to learn new skills in an environment that encourages job advancement and growth opportunities. We require a pre-employment background check before hiring. We hope you will join our team at Dillard’s.
ROLES & RESPONSIBILITIES
Take customer calls and provide answers to their questions and concerns.Offer support and assistance to dissatisfied customers by researching and providing solutions.Guide callers through navigating Dillards.com and the product and services we provide.Collaborate with other department to address customers needs.Record details of customer interaction and accurately log all information.REQUIRED SKILLS
CommunicateBasic computer & strong keyboarding skillsAbility to work in a fast paced environmentMaintaining a positive and professional relationship with customers and other departments.Be able to problem solve and able to modify approach without compromising outcome.Effective time management strategyDESIRED SKILLS
Strong sense of professionalism by being positive, calm and composed under pressureBe a self -starterPrevious customer service experience beneficial, but not requiredPrevious call center experience preferred, but not required
https://careers.dillards.com/Careers/
The customer service call center application can be found under Corporate- select Texas select Fort Worth Call Center Representative.We look forward to hearing from you.
https://careers.dillards.com/Careers/SupplyChain
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Vision insurance

Schedule:

8 hour shift

Ability to commute/relocate:

Fort Worth, TX 76137: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

Call center: 1 year (Preferred)
Customer service: 1 year (Preferred)

Work Location: One location

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Post Tags : , Fort Worth, TX 76137, jobs in Fort Worth, TX 76137, Call Center Representative jobs in Fort Worth, TX 76137

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