Call Center Representative Job Vacancy in Explain Events Houston, TX – Latest Jobs in Houston, TX – updated today
Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : Explain Events
Location : Houston, TX
Position : Call Center Representative
Job Description : Your mission is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You’re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.
.Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call clients and customers to inform them about the company’s new products, services and policies
Guide callers through troubleshooting, navigating the company site or using the products or services
Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
Collaborate with other call center professionals to improve customer service
Skills
Ability to work with others in a close manner.
Good computer skills.
Good multi-tasking skills.
Able to react effectively and calmly in emergencies.
High school degree
Job Type: Full-time
Pay: $19.00 – $23.00 per hour
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Schedule:
Day shift
Monday to Friday
Weekend availability
Supplemental Pay:
Bonus pay
Signing bonus
Ability to commute/relocate:
Houston, TX: Reliably commute or planning to relocate before starting work (Preferred)
Education:
High school or equivalent (Preferred)
This post is listed Under Jobs in general jobs
Post Tags : , Houston, TX, jobs in Houston, TX, Call Center Representative jobs in Houston, TX
Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company