Call Center Representative Job Vacancy in WeBuyAnyCar USA Philadelphia, PA 19153 – Latest Jobs in Philadelphia, PA 19153 – updated today

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Company Name : WeBuyAnyCar USA
Location : Philadelphia, PA 19153
Position : Call Center Representative

Job Description : Do you love delighting customers?
Do you love to be part of a growing global organization?

Call Center Representative
Full Time Professional
Location: Remote
Reports to: Call Center Manager
Type of position: Full Time
Compensation: $35,000 + Commission
Physical Location: Remote
WELCOME TO CARGROUP HOLDINGS, LLC AND WEBUYANYCAR.COM!
You will be working for webuyanycar.com, a successful consumer-to-business website that lets consumers value their car online and sell it at a local branch. We are car buying specialists and do not sell cars. We have valued over 32 million vehicles online and buy thousands of cars every week nationally. We are growing rapidly and adding new markets every quarter. We are continuing our push to build a multi-billion dollar business.
We are a part of OLX Autos, a division of the OLX Group. With 5,000+ employees and 500+ inspection centers across the Americas, and Asia, OLX Autos manages a truly global car marketplace. OLX Autos is the smart way to buy or sell a car, offering different car services in different countries around the world. OLX Autos offers one-stop solutions that are safe, convenient, and offer guaranteed peace of mind.
The OLX Group has 322M monthly active users; US $1.6 billion in revenue and 18% revenue growth (FY 2021; 36% growth in FY2020); and is part of Naspers’ Prosus, one of the biggest technology investors in the world.
Prosus: +30 countries. +20 Brands. Powered by +10,000 employees representing 81 nationalities.
That’s what’s on our plate. And that’s why we need your help. Join Us. Shape your career with us.
Job Summary:
webuyanycar.com has a rich history of success and growth up and down the East Coast and are looking to expand. We are currently looking for driven, dedicated individuals that are excited about the opportunity to join a winning team and continue to drive home the culture of success that has been built. This is a customer focused position intended to train qualified individuals to assume responsibilities in establishing superior Customer Service, create customer relationships and company brand building. This position has no direct reports and is responsible only for the specific operations of the branch (make calls, respond to emails, generate appointments).

Essential Duties and Responsibilities:

Call Center Representatives make outbound calls to website visitors
Contact and communicate with customers with the intention of setting up an appointment
Build rapport with customers
Meet daily phone and email quota
Maintain a prospect system
Ability to work independently
Perform additional duties as required

Education/Experience:

High school diploma or equivalent.
2 years Call Center experience

Skills/Knowledge:

Professional candidates with great communication skills
Highly Organized
Strong phone skills
Ability to build rapport with the customer
Highly Motivated and Striving to Succeed
Self-Starter
Positive Attitude and Strong Work Ethic

Computer literate

Required Competencies:

Meet outbound call and email quota
Build rapport with customers
Effective communicate with potential customers and qualify them as an appointment
Ability to answer basic questions
Book quality appointments for branches
Exhibit a high level of commitment to customer satisfaction
Ability to work independently
Ability to problem solve
Entrepreneurial attitude: Proactive and positive personality/energy
Process: Focus on constant process improvement and use of technology to become more efficient
Communication: Ability to communicate with different audiences (locally and globally) and explain specific topics to team members and stakeholders
Teamwork: Works with cross functional, cross regional and diverse team of professionals.
Readiness to learn and change: Stays updated on local & global requirements and applies best practices at work
Quality and outcome orientation: Deliver accurate and clear results for the work delivered
Organization: Multi-tasking professional with sense of urgency and ability to determine priorities

What we offer:

Competitive salary and excellent benefits (Medical, Dental, Vision, 401k, PTO), in a diverse working environment with inspiring and hardworking colleagues
A positive, get-things-done workplace
A dynamic, constantly evolving space (enjoys change)
An inclusive environment that ensures we listen to a diverse range of voices when making decisions

A BIT MORE ABOUT OLX GROUP

Discover OLX Autos Inside Out blog here
Check out our talent, product, engineering, and design blogs here
Follow us on LinkedIn.

webuyanycar.com USA is a fast growing, successful consumer-to-business website that lets consumers value their car online and sell it at one of our locations. US car-buying locations including Philadelphia, Northern/Southern New Jersey, Pittsburgh, Washington DC, Raleigh-Durham, Charlotte, Orlando, Tampa, West Palm, Indianapolis, Cleveland, Cincinnati, Columbus, Dayton, Nashville, Memphis, Kansas City and St. Louis.
webuyanycar.com USA is owned by Naspers Limited, a $77B Private Equity Fund founded in 1915 and is part of its global consumer Internet group, Prosus, which has a primary listing on Euronext Amsterdam (AEX:PRX) and a secondary listing on the Johannesburg Stock Exchange (XJSE:PRX). We are part of the Internet automotive division, OLX Autos, which operates consumer car-buying, car sales and automotive classifieds businesses around the globe, including India, Indonesia, Poland, Mexico, Chile, Argentina, Colombia, and the United States.
OLX Group is one of the world’s fastest-growing networks of trading platforms, serving 322 million people every month, and operating in 30+ countries across 5 continents. The company’s mission is to shape the future of trade to unlock the hidden value in everything.
We encourage people of all races, ethnicities, disabilities, ages, gender identity or expression, backgrounds, and experiences to consider applying for this role. We are committed to building an inclusive culture that seeks out the diverse perspectives and experiences of our people and becomes a company superpower and strategic competitive advantage.

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