Collections Associate Job Vacancy in Moody’s Gurgaon, Haryana – Latest Jobs in Gurgaon, Haryana – updated today
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Company Name : Moody’s
Location : Gurgaon, Haryana
Position : Collections Associate
Job Description : Responsibilities:
Collect payments from an allocated portfolio of French clients utilizing phone and email.Record accurate details of disputes and queries that arise from collection calls for referral to the relevant internal departments and follow up as needed.Collect Withholding Tax Certificates to close out the partially open invoicesSend Dunning lettersInvestigate all credit items from the assigned portfolio and submit to the relevant departmentMaintain accurate records in internal collections system of all communication with clientsSupport internal adjustment processMentor New Hires or Bottom PerformersTake team level initiatives to help drive and track KPIsAttend regular meetings with line manager to discuss assigned portfolio.Escalate difficult collections to line manager
Qualifications:
Must be a French Language Expert2 years of Experience in B2B Collections, preferable within a financial / corporate environmentWell-developed IT skills including Email, Work, Excel and PowerPointGood email writing and verbal communication skills.Customer Services driven.Willing to take ownership and pride in the process and the team’s deliverables, and motivated to provide a high level of serviceStrong interpersonal skills; ability to work well within a team atmosphere as a supportive, helpful team memberCapable of managing and prioritizing high workload volumesLanguages –
o Fluency in English is essential
o Fluency in another European language would be advantageous
Finance (FIN)
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Moody’s (NYSE: MCO) is a global integrated risk assessment firm that empowers organizations to make better decisions. Our data, analytical solutions and insights help decision-makers identify opportunities and manage the risks of doing business with others. We believe that greater transparency, more informed decisions, and fair access to information open the door to shared progress. With over 11,000 employees in more than 40 countries, Moody’s combines international presence with local expertise and over a century of experience in financial markets. Learn more at moodys.com.
At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity
Moody’s Shared Services are the front line professionals including Finance, Technology, Legal, Compliance and Human Resources, that operationally support our business units. Exceptional Shared Services teams are vital to the international success of our business.
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