Collections Specialist Soft Collections Business to Business Job Vacancy in Large National Company San Antonio, TX – Latest Jobs in San Antonio, TX – updated today
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Company Name : Large National Company
Location : San Antonio, TX
Position : Collections Specialist Soft Collections Business to Business
Job Description : Commercial Collections – Customer Account Representative
Large, National San Antonio based Company is adding to their team. Company is very people centric with pride in the development of the team as well as in internal promotions. Company believes strongly in providing challenge and opportunity while really maintaining work life balance. Company has a single digit turnover rate – they foster a place where people enjoy going to work!
Company has a great track record of team work and internal promotion. Offers path to other areas!!
The Customer Account Representative handles collections of company customer accounts in their assigned portfolio, account reconciliations, and provides external customers and internal business partners with any information needed to process payment for invoices in a customer service oriented manner. These are customer service focused account maintenance and relationships; no hard collections from valued customers.
Responsibilities:
· Monitors assigned account portfolios, contacts customers for payment
information on past due invoices, and documents all collection efforts
· Resolves billing and customer credit issues and investigates historical data
· Identifies high risk accounts and communicates information to management
review and collaborates throughout collection process
· Consistently communicates customer service and collection issues to internal
business partners in a timely manner
· Verifies customer account information is correct and updates as needed
· Processes credit card payments and requests refunds
Qualifications:
· Strong customer service skills
· Must have strong analytical and organization skills
· Excellent communication skills, both written and verbal
· Good judgement and decision-making skills
· Knowledge of Fair Debt Collections Practices Act
· High school diploma or equivalent required
#IND1
Job Type: Full-time
Pay: $22.00 – $26.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Physical Setting:
Office
Schedule:
Monday to Friday
Work Location: One location
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Post Tags : , San Antonio, TX, jobs in San Antonio, TX, Collections Specialist Soft Collections Business to Business jobs in San Antonio, TX
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