Command Center Analyst Job Vacancy in Hulu San Antonio, TX 78229 – Latest Jobs in San Antonio, TX 78229 – updated today
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Company Name : Hulu
Location : San Antonio, TX 78229
Position : Command Center Analyst
Job Description : Are you looking for a front-row seat to the “Behind the Scenes” support and management of our Viewer Experience Center? If yes, we want to hear from you! We are seeking a confident, results-oriented, and curious candidate that wants to be part of a solution-based team! A person who would like to help establish our brand and build lasting relationships and partnerships. In this role, you will have an opportunity to influence our ongoing strategies, partner to improve our guidelines and develop new concepts that support our core values.
The Command Center supports Disney+, Hulu, and ESPN+ services 24x7x365, across multiple channels in San Antonio and numerous business process outsourcing localities worldwide (North America, EMEA, Latin America, and Asia Pacific). As an individual contributor, you will apply Workforce Theories and Best Practices to govern contact center operations and is responsible for supervising intraday performance against forecast and raising drivers for variances and events.
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