Concierge Customer Service Coordinator Job Vacancy in Williams-Sonoma-Supply Chain Fort Worth, TX 76107 – Latest Jobs in Fort Worth, TX 76107 – updated today

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : Williams-Sonoma-Supply Chain
Location : Fort Worth, TX 76107
Position : Concierge Customer Service Coordinator

Job Description : Williams-Sonoma, Inc.
Arlington, TX Distribution Center

Available Shifts:
Sunday – Thursday; 9am – 5:30pm
OR
Sunday; 10am – 6:30pm + Mon – Thurs; 9am – 5:30pm

Pay: $17.25 hourly

Our full-time associates enjoy the following benefits:
Full Health Benefits

Growth/Promotional Opportunities

401K

Casual Dress Environment

40% discount on most merchandise

Complimentary Onsite Fitness Center

Fun contests / reward and recognition programs

POSITION SUMMARY:
The Home Delivery Customer Service Coordinator I will provide daily operations to support the In-source Operations Manager at the Home Delivery HUB.

PRIMARY FUNCTIONS:

Responsible for ensuring the proper execution of daily scheduling needs of multiple customer orders
Professional approach to all outbound/inbound calls related to customer orders for all brands
Confirming customer delivery windows within the system as well as customer contacts
Handle large call volume daily while maintaining quality focus on each call
Keying and verifying of WSI Orders in CCUI/OMS and TPM
Manage all customer contact from scheduling home delivery and pickups to updating our track and trace systems
Interact on a daily basis with our care center associates for returns processing, cancellations, etc.
Meet all department KPIs
Keep work area safe, organized and clean according to general office practices and OSHA requirements daily
Utilize Williams-Sonoma’s Mission, Vision, and Values to govern daily activities while maintaining required accuracy percentages, metrics, and quality standards
Other duties as deemed necessary

MINIMUM QUALIFICATIONS:

High School diploma or equivalent
Excellent attendance and willingness to be part of a team – performing whatever duties are necessary
6 months of prior customer service or call center experience
MS Office Proficient: Outlook, Word, and Excel (Intermediate)
Strong written and verbal communication skills necessary
Positive attitude, strong work ethic, ability to work under pressure, and be a fast learner
Flexible to work overtime as required

PREFERRED QUALIFICATIONS:

Experience in scheduling deliveries is preferred
HubWm and TPM knowledge preferred

Williams-Sonoma, Inc. Company Overview:
Since it was founded in 1956, Williams-Sonoma has grown from Chuck Williams’ single store in Sonoma, California, into one of the largest retailers in the country, with some of the best known and most beloved brands in home furnishings, including Williams Sonoma, Pottery Barn, and west elm. That growth continues today. Our Global Supply Chain organization is the backbone of our company and key to its success.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization is just the place for you.

We employ thousands in our regional distribution operations and in our over 600 retail stores, customer care centers and corporate headquarters. That’s why we work hard to support the community, including the institutions that are important to our employees, such as St. Jude Childrens’ Research Hospital which we proudly support in its mission to treat and defeat childhood cancer and other life-threatening diseases.

Williams-Sonoma, Inc. promotes a drug-free work environment and is an Equal Opportunity Employer.
This position is not eligible for visa sponsorship.

IND-TX

This post is listed Under Jobs in general jobs

Post Tags : , Fort Worth, TX 76107, jobs in Fort Worth, TX 76107, Concierge Customer Service Coordinator jobs in Fort Worth, TX 76107

Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company