Concierge (Remote) – VillaSport Job Vacancy in Villasport Athletic Club and Spa Houston, TX 77001 – Latest Jobs in Houston, TX 77001 – updated today

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : Villasport Athletic Club and Spa
Location : Houston, TX 77001
Position : Concierge (Remote) – VillaSport

Job Description : VillaSport Athletic Club and Spa offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our resort-style clubs are where fitness, family and community all come together. As a growth company with ambitious expansion plans, VillaSport is looking for talented and motivated people who can grow with us and deliver best-in-class customer service on a scale not seen in the industry. We are currently looking for a remote concierge professional to assist our members.

If you are a high-performing, outgoing, service-oriented individual looking for a chance to make a difference, you belong at VillaSport. We offer a fantastic work environment, competitive wages, and a benefits package including a 401(k) plan with a generous company match of up to 4% of your compensation.

POSITION SUMMARY:

The Concierge will be interacting with VillaSport members and home office. Their primary responsibility is to process all change requests from VillaSport members in a timely manner. They will need to be able to communicate effectively, organized, self-motivated, resourceful, and able to successfully handle multiple concurrent duties and assignments with minimal direct supervision. They will need to be available to work during peak club hours which could include weekends. This position regularly handles highly confidential information, credit card and bank account information.

This is a full-time position offered an hourly rate of pay plus benefits.

YOUR FOCUS AND OUR FOCUS:

To maximize revenue.
To control expenses.
To deliver excellent customer service.
To maintain the quality and cleanliness of your facility and work space.

RESPONSIBILITIES:

Manage concierge que emails
Process all online member add on requests
Process all online member removal requests
Process all online upgrade/downgrade request
Process other membership forms as assigned to them
Process refunds with provided guidelines
Work closely with Member Account Representative in resolving issues for monthly billing
Assist with collections from past due accounts
Answer phone calls from members and assist with member needs
Other duties as assigned by Supervisor

QUALIFICATIONS:

Hospitality industry experience is preferred
Highly organized and a self-starter. Excellent team player. Focused yet flexible. Excellent judgment.
Comfortable handling sensitive information and confidential information.
Strong computer skills.

For more information, please visit our website at www.villasport.com.

*** No unsolicited phone calls or resumes from recruiters. Any unsolicited resumes received will be deemed the property of our Company and no recruiting and/or placement fees will be paid out should the forwarding of said material result in hire. ***

#ZR

This post is listed Under Jobs in general jobs

Post Tags : , Houston, TX 77001, jobs in Houston, TX 77001, Concierge (Remote) – VillaSport jobs in Houston, TX 77001

Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company