Corporate Sales Officer Job Vacancy in DBS Bank Uttar Pradesh – Latest Jobs in Uttar Pradesh – updated today
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Full Details :
Company Name : DBS Bank
Location : Uttar Pradesh
Position : Corporate Sales Officer
Job Description : As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
Job Purpose:
Overall responsibility is to provide superior and efficient service, directly and through the team for all WM clients both proactive and reactive basis.
Key Accountabilities:
Design and implement processes with limited handoffsEstablish sales audit process to capture any mis-sellingDevelop MIS to capture all the key drivers as templatedDesign and implement training programmes for the team membersEstablish WM service as the best in class unit within the target segmentEstablish robust indicators to track service delivery
Job Duties & responsibilities:
Develop and monitor service scorecards for the branchDevelop and monitor SLAs with support units for delivering best in class serviceDevelop and monitor turnaround times for each transaction and institute processes to track and monitor the sameImplement Customer satisfaction surveys and establish the business at one of the best in the industryImplement training programs for all team members on customer service, contact managementTrack end to end Complaint management and resolution and do root cause analysis where requiredWork closely with Sales in marketing program to ensure quality customers education process.Develop training materials and coordinate training for all staff.Manage KYC and all compliance related processes in the businessTo ensure teams compliance with Group Policy and Standards on Money Laundering Prevention or local regulatory requirements for the prevention of money laundering
Primary Location: India-Uttar Pradesh-Noida
Job: Product Sales
Schedule: Regular
Employee Status:
Full-time
:
Job Posting: Aug 30, 2021, 3:51:53 AM
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Post Tags : , Uttar Pradesh, jobs in Uttar Pradesh, Corporate Sales Officer jobs in Uttar Pradesh
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