CRM Executive Job Vacancy in AWL India Gurgaon, Haryana – Latest Jobs in Gurgaon, Haryana – updated today

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Company Name : AWL India
Location : Gurgaon, Haryana
Position : CRM Executive

Job Description : Coordinating with the customer and handling their queries regarding any issues
Excellent with coordination & problem solving, providing timely solutions
Handling client escalations and closures
Checking MIS Report on daily basis and sharing the same with customers.
To Ensure all shipments to be picked up and connected from the origin as per defined TAT
Generation of required documents for Transportation i.e LR, GP, E-waybill etc.
Generation of Invoices for the allotted customers and on-time submission
Timely payment collection
Coordinating with WH for the daily System entries and transactions
Coordinating with the WHs for the stock reconciliation as per schedule
Should be focused on customer satisfaction.
Maintaining the MOM along with actions plan for improvement
Customer-centric approach & Positive Attitude
Qualifications
MBA/PGDM – Supply Chain, International Business, Logistics etc
Skills
Good Communication and presentation skills
Good knowledge of MS Office (Powerpoint, Excel etc.)
Keen interested in Logistics
Willing to learn and implement
Attitude to explore the new things
Willing to give commitment and should be flexible.

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