CSR – Customer Service Representative Job Vacancy in P&G Solutions Fort Worth, TX – Latest Jobs in Fort Worth, TX – updated today

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Company Name : P&G Solutions
Location : Fort Worth, TX
Position : CSR – Customer Service Representative

Job Description : We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
This position does pay a weekly.
This is not a DESK job.
THIS IS A IN PERSON POSITION
Responsibilities

Manage Clients in salesforce
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Skills

Proven customer support experience or experience as a client service representative
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school degree

Job Type: Full-time
Pay: $40,000.00 – $50,000.00 per year
Schedule:

Day shift
Monday to Friday

Supplemental Pay:

Bonus pay

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred)

Work Location: Multiple Locations

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Post Tags : , Fort Worth, TX, jobs in Fort Worth, TX, CSR – Customer Service Representative jobs in Fort Worth, TX

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