CSR: MEDICAL TRANSPORTATION SCHEDULER; OFFICE/REMOTE; AZ ONLY Job Vacancy in MEDICAL TRANSPOPRTATION BROKERAGE OF ARIZONA Phoenix, AZ 85040 – Latest Jobs in Phoenix, AZ 85040 – updated today

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Full Details :
Company Name :
MEDICAL TRANSPOPRTATION BROKERAGE OF ARIZONA
Location : Phoenix, AZ 85040
Position : CSR: MEDICAL TRANSPORTATION SCHEDULER; OFFICE/REMOTE; AZ ONLY

Job Description : ASSESSMENTS & JOB DESCRIPTION
Please complete the Customer Focus & Orientation and Scheduling Skills Assessments, in order to receive priority job application processing.
MTBA (Medical Transportation Brokerage of Arizona) CSR will receive incoming phone calls from AHCCCS (Arizona Health Care Cost-Containment Services), CPS, DES, Dial-a-Ride, VA members that have been qualified for non-emergency medical transportation.
Training: 2 week training period in Phoenix or Tucson MTBA Call Center is required.
Call Center & Remote Job Openings
Part-time/full-time available.
Bilingual Spanish a plus.
RESPONSIBILITIES
Answer incoming calls
Research customer concerns
Provide excellent member service
REQUIREMENTS – Call Center & Remote
Type 30 WPM
Computer experience
Good communication skills
Dedicated home work space
High-speed internet connection for computer and company-issued phone
Windows 7+ computer (min.); if unavailable, company may supply computer
PAY SCALE
Remote: $13.50 per hour
Remote/Bilingual: $14.00 per hour
Call Center: $14.00 per hour
Call Center/Bilingual: $14.50 per hour
Call Center/Bilingual/3rd Shift & Weekend: $15.50 per hour
BONUS PROGRAM
$200 – 2 months
$300 – 6 months’
Job Types: Full-time, Part-time
Pay: $13.50 – $15.50 per hour
Benefits:

Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Vision insurance

Schedule:

10 hour shift
12 hour shift
8 hour shift
Day shift
Holidays
Monday to Friday
Night shift
Overtime
Weekend availability

Supplemental Pay:

Bonus pay
Signing bonus

COVID-19 considerations:The MTBA Call Center is following CDC COVID-19 PROTOCOLS.
Application Question(s):

Are you agreeable to a background check?
Are you agreeable to completing the following Customer Focus & Orientation and Scheduling Skills Assessments, in order to continue the job application process?
Are you agreeable to an in-person application and 2 weeks of paid in-person MTBA Call Center training?

Experience:

Customer service: 1 year (Required)

Language:

Spanish (Preferred)

Work Location: One location

This post is listed Under Jobs in general jobs

Post Tags : , Phoenix, AZ 85040, jobs in Phoenix, AZ 85040, CSR: MEDICAL TRANSPORTATION SCHEDULER; OFFICE/REMOTE; AZ ONLY jobs in Phoenix, AZ 85040

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