CUSTOMER CARE EXECUTIVE Job Vacancy in Radical Minds Technologies Gurgaon, Haryana – Latest Jobs in Gurgaon, Haryana – updated today

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Company Name : Radical Minds Technologies
Location : Gurgaon, Haryana
Position : CUSTOMER CARE EXECUTIVE

Job Description : Process / LOB: Zomato
Job: Customer Care Executive
Location: Gurgaon,
Reporting to: Team Leader
PRINCIPAL RESPONSIBILITIES :
Handling the inbound calls.
Builds fruitful and cherishing relationship with the client.
Follows up on customer inquiries and research to assure satisfactory completion.
Responsible to maintain the timelines for each call.
Maintains and updates customer profiles.
Coordinate with the vendor & update client accordingly.
Follows up with the clients for any special requirements.
Maintenance of customer complaints.
Customer feedback & surveys.
Highlight customer issues to the concern authorities.
CRITICAL SKILLS REQUIRED:
Fresher can apply.
Under graduate can apply but graduate will be preferred.
Relevant field experience will be preferred.
Excellent spoken and written communication skills
Knowledge of Customer’s Culture
Ability to handle stressful situations
Willingness to work in 24×7 environment and rotational shifts.
Excellent team work and ability to work in distributed delivery environment
CANDIDATE SPECIFICATION

Graduate or graduate equivalent.
Fresher can apply.
Call Centre background would be preferred.
Good Communication & Thought process is mandated.
Emotional intelligence.
Experience in a call center environment
Job Category: Customer Care Executive
Job Type: Full Time
Job Location: Gurgaon
Job Experience: 1+ year

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Post Tags : , Gurgaon, Haryana, jobs in Gurgaon, Haryana, CUSTOMER CARE EXECUTIVE jobs in Gurgaon, Haryana

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