Customer Claims Specialist Job Vacancy in CRS Temporary Housing Phoenix, AZ 85029 – Latest Jobs in Phoenix, AZ 85029 – updated today

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : CRS Temporary Housing
Location : Phoenix, AZ 85029
Position : Customer Claims Specialist

Job Description : CRS Temporary Housing is a leader in our industry providing temporary housing solutions to individuals who are displaced from their home due to loss. Working with insurance companies and the policyholders, we provide a variety of solutions to make this difficult time easier.

New employees will complete training for 1-2 weeks at our office located near Metro Center in Phoenix, AZ. Following training, employees will work from home full-time, and may be requested to come to the office periodically for meetings and/or refresher training. Computer and phone equipment will be provided. You must have reliable high-speed internet service and a suitable workspace at your residence.

CRS Temporary Housing has a Mandatory COVID-19 Vaccine Policy. Any offer of employment will be contingent upon compliance with the Policy. Please email humanresources@crsth.com if you would like to request details regarding this policy.

We are seeking ambitious, highly motivated individuals to provide superior service and encourage repeat business from insurance companies and their customers. You will book hotels and/or assist with all needs during long term housing, and act as the liaison between policyholders, insurance adjusters and landlords. You will assist families and serve as their primary point of contact until they move back home. This is a customer service position suited for high performers!
The hourly rate for this position is $18.00 per hour.

Duties and Responsibilities

Provide superior customer service throughout the duration of the temporary housing stay.

Serve as point of contact for policy holder, provide information and education on the housing process, and resolve all customer service issues related to hotel and/or housing stays.

Source and reserve hotels, and follow up with policyholders regarding check outs, move ins, and move outs. Abide by state real estate regulations in providing proper notices.

Obtain adjuster approvals and accurately process extensions if needed.

Coordinate housing extensions, notices to vacate, and pickup of furniture, housewares and appliances.

Ensure customer satisfaction by prompt and proper resolution of questions, issues and problems via email and telephone communication.

Other duties as assigned.

Qualifications

Proven superior customer service skills. (Minimum 2 years Customer Service experience.)

Outstanding interpersonal and communication skills.

Excellent Verbal and Written skills including proficiency with grammar and phone etiquette.

Intermediate computer experience MS Word, Outlook, Excel.

Functional ability and intermediate competency in math.

Strong ability to multitask. Sense of urgency and deadline oriented.

Ability to consistently meet and exceed established standards for quality and productivity.

Must have demonstrated critical thinking and problem-solving skills.

Ability to remain calm and professional during stressful situations.

Must have accuracy, attention to detail, and be skilled at handling sensitive information.

Stable work history with excellent attendance.

High School Diploma or equivalent required

Typing speed 40 wpm or higher preferred.

This post is listed Under Jobs in general jobs

Post Tags : , Phoenix, AZ 85029, jobs in Phoenix, AZ 85029, Customer Claims Specialist jobs in Phoenix, AZ 85029

Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company