CUSTOMER DELIGHT EXECUTIVE – FOOD Job Vacancy in Radical Minds Technologies Gurgaon, Haryana – Latest Jobs in Gurgaon, Haryana – updated today

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : Radical Minds Technologies
Location : Gurgaon, Haryana
Position : CUSTOMER DELIGHT EXECUTIVE – FOOD

Job Description : Process / LOB: Chat
Job: Customer Delight Executive (Non-Voice -Chat Process)
Location: Gurgaon
Reporting to: Team Leader
PRINCIPAL RESPONSIBILITIES :
Responsible for providing chat support for customers on pre-orders and post order service.
Performs work in accordance with standardized policies and procedures.
Responsible for customer satisfaction through effective handling of customer problems.
Work requires a strong analytical ability to resolve complex issues in addition to effective written skills
such as quality, productivity, first contact resolution, and attendance
Follows up with the clients for any special requirements.
Maintenance of customer complaints.
Customer feedback & surveys.
Highlight customer issues to the concern authorities.
CRITICAL SKILLS REQUIRED:
Knowledge of customer service principles and practices
Problem-solving ability.
Customer focused & service oriented.
Good Command on verbal & written English
Willingness to work in shifts (Flexible to work in 24 x 7 environment).
Passionate and Good command over English Language, ability to effectively communicate information in the written format then you at the Right place! We are on the lookout for a customer advocate like no other. Someone who can express themselves effortlessly and effectively in English
Demonstrated effective, clear and professional written and oral communication and attention to detail.
Ability to embrace constant change with flexibility.
Schedule flexibility to work at weekends.
Relevant field experience will be preferred.
Excellent spoken and written communication skills
Knowledge of Customer’s Culture
A versant score of 6+
Excellent teamwork and ability to work in a distributed delivery environment.
CANDIDATE SPECIFICATION:
Any Graduate / Post Graduate.
Fresher and Experience Candidate may Apply.
Should be comfortable with Inbound.
Must be flexible working in shifts.
Agents should possess grammatically correct communication skills in written and Verbal English.
Should be proactive and with customer service approach.
Job Category: Customer Care Executive
Job Type: Full Time
Job Location: Gurgaon

This post is listed Under Jobs in general jobs

Post Tags : , Gurgaon, Haryana, jobs in Gurgaon, Haryana, CUSTOMER DELIGHT EXECUTIVE – FOOD jobs in Gurgaon, Haryana

Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company