Customer Service Administrator Job Vacancy in Alliance Recuitment Uttar Pradesh – Latest Jobs in Uttar Pradesh – updated today
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Company Name : Alliance Recuitment
Location : Uttar Pradesh
Position : Customer Service Administrator
Job Description : We are currently looking for a Customer Service Administrator to join a highly reputable organisation based in Northamptonshire on a permanent basis.
We are currently looking for a Customer Service Administrator to join a highly reputable organisation based in Northamptonshire on a permanent basis. Working 37.5 hours per week based on 3 shift patterns (Early Shift – 7.30am-4pm, Mid Shift – 8.30am-5pm or Late Shift – 9.30am-5.15pm). You will also be required to work 1 in 4 Saturdays (8am-12.30pm). Offering a salary of up to £22K dependant on experience.
If you are looking to join a busy team and are a driven individual who has exceptional customer service skills, and is keen to find an opportunity where they can grow and develop within a company, then this might be the role for you!
The role:
Professionally handle customer queries over the phone
Work closely with the depots and provide general support
Chase any overdue debt by sending a letter or text message to the customer before handing over to the legal team
Collect any overdue accounts whilst complying to the company policies
Asses customer accounts and adjusting credit limits when necessary
Investigate any issues in relation to missed items from deliveries
Liaise regularly with internal teams to ensure any customer or depot issues are resolved
You:
Ability to work under pressure in a fast paced, busy environment
Highly organised with the ability to prioritise workload to meet deadlines
Excellent verbal and written communication
Outstanding telephone manner
High level of accuracy and attention to detail
Previous experience using SAP would be advantageous
Uses own initiative and has a proactive approach
Flexible approach to working hours
Benefits:
Up to £22K plus bonus
Hybrid working (2/3 days based in the office)
Subsidised gym membership
Pension Scheme
Staff discount
25 days holiday plus bank holidays
If you would like the opportunity to work for a fantastic company and have the above experience, please apply today!
Please note, due to the volume of applications we receive, we are unable to acknowledge every application. Therefore, if you have not heard from us within seven days of your application, please assume your application has been unsuccessful. However, if we think that your skills and qualifications may be suitable for other similar positions, we may hold your details on file and contact you in the future.
Please quote reference AP11643 in the message tab on the application form.
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Post Tags : , Uttar Pradesh, jobs in Uttar Pradesh, Customer Service Administrator jobs in Uttar Pradesh
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