Customer Service Executive Job Vacancy in KOCHAR INFOTECH LIMITED Delhi, Delhi – Latest Jobs in Delhi, Delhi – updated today
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Company Name : KOCHAR INFOTECH LIMITED
Location : Delhi, Delhi
Position : Customer Service Executive
Job Description : About the company : Maxicus, a KocharTech company is hiring for Customer Service Profile.Maxicus derives its name from its goal of Maximizing Customer Experience. We are an independent business unit under the KocharTech umbrella, functioning as a technology driven Back Office Operations vertical.The Candidates needs to report to office.Roles and Responsibilities:· Clarity of Speech in language supported by agent (English and Hindi mandatory)· Strong Communication, Customer Service attitude and problem solving ability· Rate of speech adaptable to customer conversation· Extremely good Grammatical and sentence formation skills· Good vocabulary and use of common phrasing in language supported by agent· Proficiency in reading and comprehending the written English language· Attentive listening – able to listen and probe in order to recognize important information and identity customer needs· Patience to resolve complex issues and customer demand beyond policies· Negotiation skills and provide effective rebuttals to objections raised bu customers/ callersFreshers with good communication skills can also apply.Job Types: Full-time, Regular / PermanentSalary: Up to ₹20,000.00 per monthBenefits:Health insuranceProvident FundSchedule:Rotational shiftAbility to commute/relocate:NCR, Delhi: Reliably commute or planning to relocate before starting work (Required)Education:Higher Secondary(12th Pass) (Preferred)Experience:total work: 1 year (Preferred)Customer service: 1 year (Preferred)Language:English (Preferred)Hindi (Preferred)
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