Customer Service Job Vacancy in Commonwealth Packaging Company San Diego, CA 92121 – Latest Jobs in San Diego, CA 92121 – updated today

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Company Name : Commonwealth Packaging Company
Location : San Diego, CA 92121
Position : Customer Service

Job Description : About Us
Founded in 1959 Commonwealth Packaging Company has remained a family-owned business. We specialize in creating custom packaging for the brand conscious company—from independent boutiques and specialty e-tailers to restaurants and global, multi-store establishments. Commonwealth’s approach to its partners is tailored, yet warm—exceptional service, exceptional quality, and competitive pricing all delivered with family-owned charm.
Job Overview
The role of Customer Service Representative is focused on providing administrative support for the Sales team. This position provides critical assistance in the many activities required to document, process and track customers’ orders from order entry to shipping and ongoing vendor interaction. The customer service rep. can expect training and appropriate support in getting established in the role, but is expected to show flexibility and initiative in executing these duties. Our office hours are Monday-Friday 7:30 am – 4 pm (30 min lunch).
Responsibilities
This is a brief overview, not a comprehensive list.

First point of contact via phone, email and in person for customers and the sales team
Sales support
Answer, screen, and forward incoming calls
Respond to customer inquiries and requests via phone or email
Data/order entry in a timely and efficient matter
Sales order preparation
Digital and physical filing
Update and maintain monthly reports
Daily order follow-up
Sample management
Support other departments as needed
Other administrative tasks

Requirements

High school Diploma or Equivalent
Minimum 2 years of customer service/admin experience.
Must be proficient in Microsoft Office applications (Word, Excel, Outlook).
Experience with Oracle NetSuite is a big plus.
Strong written and oral communication skills
Dependable
Organized
Attention to detail
Ability to work independently as well as on a team environment
Ability to multitask and prioritize

Commonwealth Packaging Company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Commonwealth Packaging Company makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Job Type: Full-time
Pay: $21.65 per hour
Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday

Ability to commute/relocate:

San Diego, CA 92121: Reliably commute or planning to relocate before starting work (Required)

Education:

High school or equivalent (Preferred)

Experience:

Administrative: 2 years (Required)

Shift availability:

Day Shift (Required)

Work Location: One location

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Post Tags : , San Diego, CA 92121, jobs in San Diego, CA 92121, Customer Service jobs in San Diego, CA 92121

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