Customer Service Representative II / Manufacturing Job Vacancy in AEM San Diego, CA 92121 – Latest Jobs in San Diego, CA 92121 – updated today

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Company Name : AEM
Location : San Diego, CA 92121
Position : Customer Service Representative II / Manufacturing

Job Description : Customer Service Representative II- Manufacturing
About AEM, Inc.
AEM, Inc., founded in 1986 and located in San Diego, CA, is an award-winning high-tech company with its leading technologies in electronic components offering manufactured solutions and application specific services to high reliability OEM markets. AEM is the sole supplier of FM12 style high-reliability fuses used by NASA and every other major manufacturer of satellite, spacecraft and space related hardware throughout the world. AEM is also the world’s sole manufacturer of high-reliability ferrite chip beads designed for space and military use.
An exciting opportunity to grow in your career:
We are looking for an experienced and motivated Customer Service Representative II to join our Sales and Marketing team of 5 in San Diego, CA. The Customer Service Representative II primary responsibilities will include generating customer quotations, performing data entry and order processing. The Customer Service Representative will be responsible for drawing reviews, maintaining and updating records in the company system and all other tasks associated with customer RFQ’s and purchase orders.
This is a great opportunity for someone with 3-5 years of experience in the aerospace industry, and/or manufacturing, who is looking to join a growing company, and have an opportunity to advance in their career!
Initiatives you will champion:

Work closely with and mentor team members to ensure high customer satisfaction.
Processes customer orders/acknowledgements/changes/returns according to established company policies and procedures.
Support customers both pre and post sales with various purchase order and delivery needs.
Follow Purchase Orders through internal formal acknowledgment process.
Provides timely and accurate information to internal team.
Review customer RFQ requirements, and quote appropriate AEM product solutions
Follow up quotation status with associated Customer Representatives or customers.
Aid production team with various tasks including pulling inventory and ordering base parts.
Receive customer supplied parts and complete internal requirements.
Perform office administration duties including vetting customers to facility, providing weekly report summarizing key Customer Service activities and making entries to CRM system.
Work closely with team members to ensure high customer satisfaction.

To be successful in this role:

Minimum of 3-5 years of professional customer service and sales marketing experience, preferred
Previous experience in manufacturing, aerospace industry, preferred
High School Diploma required; AA degree preferred
Proficient in MS Suite: Word, Excel, PowerPoint, Outlook, required
Experience with at least one ERP/CRM, preferred
Detail-oriented with the ability to manage multiple projects from inception through execution
Ability to meet critical deadlines
Good communication skills in English, both verbal and written
Strong attention to detail, highly accurate, organization and multitasking skills
Must be proactive and persistent. Self-Confidence, highly motivated and results oriented

Benefits of working with our team:

The position is Full-time, onsite, and based in San Diego, CA.
We offer competitive pay based on experience and an annual bonus.
Benefits include: medical, dental, vision, life insurance, 401K, etc.

To learn more about us, visit us at: https://aem-usa.com/about-us/
AEM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Job Type: Full-time
Pay: $50,000.00 – $75,000.00 per year
Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Schedule:

Monday to Friday

Supplemental Pay:

Bonus pay

Ability to commute/relocate:

San Diego, CA 92121: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Do you have a minimum of 3-5 years of professional customer service and sales marketing experience?
Do you have previous experience in manufacturing, or aerospace industry?
Do you have an AA degree? Preferred. High School Diploma required.
Are you proficient in MS Suite: Word, Excel, PowerPoint, Outlook? Required.
Do you have experience with at least one ERP/CRM?
What is your pay rate expectation?

Education:

High school or equivalent (Required)

Work Location: One location

This post is listed Under Jobs in general jobs

Post Tags : , San Diego, CA 92121, jobs in San Diego, CA 92121, Customer Service Representative II / Manufacturing jobs in San Diego, CA 92121

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