Customer Service Representative Job Vacancy in BirchStone Management, LLC San Antonio, TX 78219 – Latest Jobs in San Antonio, TX 78219 – updated today

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Company Name : BirchStone Management, LLC
Location : San Antonio, TX 78219
Position : Customer Service Representative

Job Description : An Equal Opportunity, E-verify Employer

BirchStone Management
4923 Corner Parkway
San Antonio, TX 78219

Pay:
$18.00

The Customer Service Representative will provide administrative and customer service support to our clients, internal employees and outside vendors. The Customer Service Representative coordinate’s the movement of freight via all modes of transportation.

Duties and responsibilities

Will be required to perform data entry tasks.
Will maintain accurate information and data to be used by clients, other employees and vendors
Receive orders from client and other Cardinal departments
Assist others in coordinating movement of goods from shipper to destination within parameters required by customer.
Confirming carriers are legally permitted to transport freight, commodity, weight and dimensions.
Notifying customer if shipment requirements are not able to be met, if there is an issue with any portion of the shipment affecting pick up or delivery or any other incidents in transit negatively impacting the
performance requirements of shipment.

Work with other staff members to make decisions based on best course of action and circumstances on a shipment by shipment basis maintain service standards, profitability and fairness to vendors.
Providing customers and vendors with actual pertinent shipment detail, i.e. location of the drivers, expected ETA’s, etc. and relaying information in a clear, concise and accurate manner at all times
Maintaining a constant sense of urgency moving freight without sacrificing accuracy for speed
As a BirchStone Management representative, create a pleasant atmosphere for employees, customers, carriers, and other vendors-making Cardinal Logistics an easy, pleasurable company to do
business with.

Qualifications

High School Diploma or equivalent
Three months to one year experience
Must have thorough knowledge of Outlook, Word, Excel, PowerPoint and be able to adapt to our other operating systems
Heavy phone work will be required along with faxes and emails
Ability to communicate effectively via telephone, fax and e-mail
Must have excellent interpersonal skills, verbal and written
Must have excellent customer service skills
Working conditions
Work is performed in office environment.
Must be able to use computer, telephone and standard office equipment in performance of job duties.

Physical requirements
Must be able to sit, stand, and walk when needed.
Extensive computer and telephone work is required.

Benefits:
Weekly Pay
Medical/Dental/Vision after 30 days
401K, life insurance, short term/long term disability

AN EQUAL OPPORTUNITY EMPLOYER

Requisition #3590

EEO/AA/M/F/VETS/DISABLED

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Post Tags : , San Antonio, TX 78219, jobs in San Antonio, TX 78219, Customer Service Representative jobs in San Antonio, TX 78219

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