CUSTOMER SERVICE REPRESENTATIVE Job Vacancy in Mount-It! Poway, CA 92064 – Latest Jobs in Poway, CA 92064 – updated today
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Company Name : Mount-It!
Location : Poway, CA 92064
Position : CUSTOMER SERVICE REPRESENTATIVE
Job Description : Customer Service Representative
Work with Great People! Our Customers Are The Best!
$1000 Signing Bonus
$500 paid upon successful completion of 3 months of service with satisfactory performance and $500 paid upon successful completion of 6 months of service with satisfactory performance.
Transform Partners, established in 2006, is a leader in the TV mounting, office equipment, and consumer electronics industry. Our products are sold by online retailers such as Amazon, Overstock, eBay, Staples, Newegg, Groupon, Sears, Wayfair, etc.
We are looking for a Customer Service Representative.
Duties and Responsibilities:
Follow through with service calls and inquiries from customers, ensuring that questions and problems are satisfied on a timely basis. Create positive customer experiences by assessing the needs and concerns of customers
Resolve customer concerns and process customer requests in an effective and efficient manner
Answer customer questions regarding product offerings, billing, equipment, features, shipment information
Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity
Offer solutions to issues that are often non-standard/non-routine and require some clarification
Ideal Candidate:
We’re looking for someone who has ideas. Someone who can create new systems, initiatives, and a better customer service experience.
Benefits We Offer:
401(k)
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Requirements:
Proficient in navigating Microsoft Office, Zendesk experience is a plus.
Courteous with strong customer service orientation
Dependable with proficient attention to detail
Good listening and responding skills
Must be flexible with the ability to adapt to changes quickly and think conceptually
Possess insight into self and others
Solid problem-solving skills. Technical knowledge is a plus
Must be able to pass a background and drug screen once initial offer is made
Job Type: Full-time
Pay Range: $21.00 – $25.00 per hour
Job Type: Full-time
Pay: $21.00 – $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Weekend availability
Supplemental Pay:
Signing bonus
COVID-19 considerations:Mask Mandate per California Health Department is in effect.
Experience:
Customer service: 1 year (Preferred)
Language:
Spanish A Plus (Preferred)
Work Location: One location
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Post Tags : , Poway, CA 92064, jobs in Poway, CA 92064, CUSTOMER SERVICE REPRESENTATIVE jobs in Poway, CA 92064
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