Customer Service Representative Remote Job Vacancy in AMCOL Systems Philadelphia, PA – Latest Jobs in Philadelphia, PA – updated today

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : AMCOL Systems
Location : Philadelphia, PA
Position : Customer Service Representative Remote

Job Description : The Customer Service Representative represents the company in all communications with patients. This position is responsible for ensuring all discretionary collection activities comply with the company’s compliance management system, policies/procedures, and are conducted in the best interest of our client, Annuity Health, and the patient. This position is also responsible for achieving all assigned revenue, production, performance, and compliance benchmarks.
JOB DUTIES & RESPONSIBILITIES:

Maintain a professional tone and respectful demeanor during all patient or authorized party communications by delivering exceptional “patient focused-patient service” at all times
Strictly adhere to the Company’s Compliance guidelines and expectations, to include Local, State, and Federal requirements
Comply with the Company’s call structure expectations including but not limited to, proper collection steps and techniques
Achieve all assigned goals
Properly identify individual account situations, and provide appropriate resolution
Correctly status accounts and update applicable windows/fields within those accounts for potential follow-up
Provide relevant information by accurately utilizing all available tools/resources to assist in account resolution
Keep route maintenance backlog at an acceptable level
Recognize pressing issues and escalate to management as they occur
Work well with team members/management and not contribute to unproductive group conflict or negativity
Represent the Company in a positive manner through professional conduct, attitude, and appearance
Follow Company confidentiality and security policies and procedures
Understand and comply with company policies and procedures
Other duties as assigned

JOB QUALIFICATIONS:

Previous collection experience preferred
Excellent Communication Skills required
Basic Computer Skills required
Customer Service Skills
Conflict Resolution Skills
High attention to detail

EOE / Drug Free Workplace

This post is listed Under Jobs in general jobs

Post Tags : , Philadelphia, PA, jobs in Philadelphia, PA, Customer Service Representative Remote jobs in Philadelphia, PA

Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company