Customer Service Representative Vehicle Acquisition Team Job Vacancy in Carvana Phoenix, AZ – Latest Jobs in Phoenix, AZ – updated today

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : Carvana
Location : Phoenix, AZ
Position : Customer Service Representative Vehicle Acquisition Team

Job Description : Thank you for your interest in a career with Carvana. The Customer Service Representative within our Sell to Carvana department has been filled at this time, but we have other opportunities in our Customer Care department!

Please follow this link to review and apply for a role for, Customer Service Representative – Verifications

Customer Service Representative Vehicle Acquisition Team
LOOK NO FURTHER! If you are passionate about helping people we have the job for you.
Customer Service Vehicle Acquisition Team will receive a competitive wage of $18.00/hour and a comprehensive benefits package listed below[LS1] :

401K with company match
Vacation accrual and a paid day off for your birthday
A multitude of perks including student loan payment program, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy, both physically and mentally
Access to growth and development opportunities to expand your skill set and CAREER!
A seat at one of the fastest-growing companies in the country, disrupting a trillion-dollar industry

Interview Details
Interviewing via video(Zoom)
**Must live or be relocating within the Phoenix, Arizona metropolitan area**
Work Location:
Carvana – Tempe, 500 E. Rio Salado Pkwy, Tempe, AZ, 85281, US
Interview dress code:
Casual (come as you are, but please be presentable )
ABOUT THE TEAM AND POSITION
Our Vehicle Acquisition (STC) Advocates assist customers on the phone and review important documentation. Our goal is to ensure a smooth experience for the customer selling their vehicle to Carvana. The Advocate is the customer’s go-to person for getting an appraisal on the website, uploading and approving key documents, arranging for the payment process, and scheduling the vehicle pick-up. Our Advocates serve as the customer’s champion in making the car selling process simple and seamless.
Carvana is fast-paced, dynamic, and ever-changing. This is a full-time, hourly position. Our work hours will flex up during busy months (Tax Season/Black Friday) and flex down certain times of year due to seasonality. There will be many opportunities for overtime as our demand goes up. Zagging Forward is our jam and we ask a lot from our team when it comes to flexibility!
WHAT YOU’LL BE DOING

Be the voice of Carvana. You will interact with customers on the phone, receiving inbound calls, and also making outbound calls.
Building relationships with our customers and advocating for them throughout the process.
Asking questions, understanding the customers’ needs and priorities, and problem-solving.
Pump customers up about selling their car to Carvana and how the process works.
Review and verify sensitive materials such as vehicle titles and customer’s driver’s licenses.
Be a high energy, forward thinking self-starter. We like fast learners with strong learning agility!
Embrace new challenges every day. Being adaptable and flexible are critical!
Follow up on items… and follow up… and follow up again, just because you weren’t sure the first two times.
Embrace your mistakes! You’ll inevitably make a few.
Help identify what we have missed.
Help us build a stronger company. Every day.
Other duties as assigned.

REQUIRED SKILLS AND EXPERIENCE

High School Diploma/GED equivalent required
At least 1 year of customer service experience required
Bachelor’s Degree preferred
Previous retail, restaurant, or hospitality experience preferred
Strong learning agility; the ability and willingness to learn new things and then apply that learning to perform successfully in the role
Have a sense of humor. Kinda serious about this one…
Display critical thinking and ability to make appropriate judgment calls where needed
Have a passion for the work we do and the impact we are making within our industry
Have a heightened attention to detail, being able to anticipate the customer’s needs
You are tech-savvy. You can navigate multiple systems, learn new tools, and effectively troubleshoot.

OTHER REQUIREMENTS
To be able to do your job at Carvana, there are some basic requirements we want to share with you.

Must be able to read, write, speak, and understand English.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Disclaimers
Hiring is contingent on passing a complete background check.
Carvana is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
This role is not eligible for visa sponsorship.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This post is listed Under Jobs in general jobs

Post Tags : , Phoenix, AZ, jobs in Phoenix, AZ, Customer Service Representative Vehicle Acquisition Team jobs in Phoenix, AZ

Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company