Customer Service Representative /Veterinary Assistant Job Vacancy in My Pet’s Vet – San Antonio San Antonio, TX – Latest Jobs in San Antonio, TX – updated today
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Company Name : My Pet’s Vet – San Antonio
Location : San Antonio, TX
Position : Customer Service Representative /Veterinary Assistant
Job Description : My Pet’s Vet is looking for a dual role employee working both as a Customer Service Representative and as a Veterinary Assistant with growth opportunities in our San Antonio, TX Animal Hospital. We are looking for a candidate who loves animals, and understands the importance of the parent-pet bond. Our mission is to deliver quality lifelong veterinary care for pets, while also helping rescued animals find their forever homes, and lead healthy lives. Join us in upholding and preserving our company’s motto “Healthy Pets and Happy Parents!” Apply today!
Responsibilities and Duties
Your basic duties as a CSR are:
Greeting Clients
Answering Phones
Differentiating Between Routine and Emergency Cases
Scheduling Appointments
Admitting and Checking Out Patients
Processing Payments
Communicating Information Between the Clients and Our Staff
Your basic duties as a Vet Assistant are:
Take great care of our patients
Restraint of patients during procedures
Cleaning kennels, exam rooms and treatment tables
Run and set up lab tests
Set up and clean up before/after surgery
Unload inventory
Assists in taking digital x-rays
Work closely in support of our Veterinary Technicians and Doctors
Qualifications and Skills
We are looking for a candidate with at least one year of experience in the animal care industry
Excellent customer communication skills.
Motivated and passionate about helping animals is a must
Education: High School or Equivalent
Experience using multiple-line telephone systems.
Excellent animal-handling skills
Ability to properly restrain patients
Ability to complete assigned tasks in the time allotted without direct supervision.
Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
Excellent interpersonal communication skills.
A commitment to outstanding client service.
Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.
Company Benefits and Perks
Flexible schedule
3 Free Wellness Plans for personal pets
Employee training programs with bonuses upon completion
Profit sharing bonus
Paid Time Off
401(k) Plan with matching contributions
Health and Dental Care Plans
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