Customer Support Rep- Bilingual Spanish Job Vacancy in Spectrum San Diego, CA 92121 – Latest Jobs in San Diego, CA 92121 – updated today
Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : Spectrum
Location : San Diego, CA 92121
Position : Customer Support Rep- Bilingual Spanish
Job Description : Pay and Benefits:
Do you want to join a Fortune -100 company?
Top performers can earn up to $48,000 annually or more, this includes $20-$21.50 p/hr in starting base salary plus commissions and additional incentives!
Free or discounted Spectrum TV, Internet, and Voice services where available
401K / Retirement savings plan with the opportunity for up to a 9% company match
Best medical benefits in the industry including three medical options with prescription drug coverage, two dental options (one with orthodontia) and vision coverage with less than 30 day waiting period
Paid Time Off (accrued vacation, personal days, sick days and paid holidays)
Education assistance (Up to $5,250 per calendar year) and adoption/surrogacy reimbursement programsAt A Glance
Full-time entry-level to mid-level customer service role resolving bulk/multiple dwelling unit customer billing and account issues and upselling additional services.
Profile: A positive, flexible communicator and good listener who can multitask to solve problems. Community Solutions Billing Representatives use patience and strong communication skills to uncover customer needs, answer questions, and leave a positive impression on every customer interaction.
Are you ready for something new?
No matter your background, our training program can put you ahead of the curve on the latest Spectrum technology. Being professional, courteous, and organized helps you establish and maintain positive relationships with your customers. Your reliability, integrity and flexibility make you a wonderful ambassador for the Spectrum brand. If you’re ready to grow your skills, this is an opportunity with a lot of potential.
What is the Community Solutions Billing Representative role?
It’s about building relationships and turning the knowledge you gain in training into customer service wins. Spectrum Community Solutions Billing Representatives make a real difference to our community customers and the company. You will learn how to provide over-the-phone support to customers in bulk and multiple dwelling unit (MDU) accounts, including maintenance, activations, packaging, and escalating calls to your support team. You’ll meet regular sales goals by educating customers about service options and upselling to increase the value of their investment. Use your thorough understanding of Spectrum products and services to navigate your way to successful resolutions.
What it takes to get started
The minimum requirements for the Community Solutions Billing Representative role are:
Ability to read, write, speak and understand English
Bilingual (English/Spanish)
High School Diploma or GED
Related Work Experience
Preferred qualifications for the Community Solutions Billing Customer Service Representative are:
1 year or more of sales experience, preferably selling Voice, Data, and Video solutions
6 months or more experience working with billing systems (ICOMS/CSG), account management & retention systems
Are you ready to join our team?
Now that you know a little more about us, are you ready to apply? Heads up! There is a brief assessment in the application. We recommend taking the assessment in a distraction-free environment.
Please complete an application to the following link:
https://jobs.spectrum.com/job/san-diego/customer-support-billing-rep-bilingual-spanish/4673/22440464560
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Vision insurance
Schedule:
8 hour shift
Day shift
Holidays
Overtime
Weekend availability
Supplemental Pay:
Commission pay
Ability to commute/relocate:
San Diego, CA 92121: Reliably commute or planning to relocate before starting work (Preferred)
Education:
High school or equivalent (Preferred)
Language:
Spanish (Required)
Work Location: One location
This post is listed Under Jobs in general jobs
Post Tags : , San Diego, CA 92121, jobs in San Diego, CA 92121, Customer Support Rep- Bilingual Spanish jobs in San Diego, CA 92121
Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company