Customer Support Specialist Job Vacancy in Super Systems Inc Ft. Worth Naval Air Station Joint Reserve Base, TX – Latest Jobs in Ft. Worth Naval Air Station Joint Reserve Base, TX – updated today
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Company Name : Super Systems Inc
Location : Ft. Worth Naval Air Station Joint Reserve Base, TX
Position : Customer Support Specialist
Job Description : CONTACTContact ALYSSA at Super Systems Inc.If you call the main line you must request to speak with me.Desk: 757-414-6576email: alyssa@supersystemsinc. com
6-month Contract to Hire
Work Authorization/ Badge and or Clearance: Must be able to get FAA Public Trust
Location: Ft. Worth, TX
Badging Process: 2 to 4 weeks
looking for a Customer Support Specialist to join our Business Solutions Group and support a variety of activities for our client located in Fort Worth, Texas. Qualified Candidates should have excellent attention to detail and proficiency working with Microsoft Office Suite. This exciting role offers outstanding career growth and bonus potential, and a robust benefit package that includes PTO, federal holidays and corporate events, unlimited training courses through Udemy, continuing education and certification training reimbursements, a generous 401K match after just 90 days, Employee Stock Purchase Plan (ESPP), and much more!
Responsibilities
Conducts identity proofing by verifying and documenting the two forms of acceptable identity source documents provided by the applicant
Attaches the copy of the completed Form I-9, when provided with the DOT F 1681
Assist applicant when completing DOT Form 1681. Reviews DOT Form 1681 for accuracy and for authorized FAA sponsor signatures
Fingerprints applicant (if needed)
Photographs applicant (if needed)
Collects applicant’s investigative forms (if needed) and provides them to registrar
Enters information into the IMS or CMS identification media systems
Validates that the registrar (PSS) has authorized the issuance of the I.D. card
Issues the ID Card using the process specified by AXP (including processing remote badges)
Notifies applicant their card is ready for pickup
Verifies the applicant receiving the ID is who they say they are by using a biometric fingerprint and delivers the ID card
Provides applicant with information on safeguarding and reporting lost/stolen IDs
Provides assistance as required to other Personnel Security Specialists – duties to be determined by Division Manager
As directed by Division Manager, may be required to visit FAA regional facilities to provide Personnel Security Support in the rollout of the PIV II ID card process
Required Qualifications
Bachelor Degree
7+ years’ experience
Experience working Microsoft Office
Experience working Microsoft Outlook and Skype
Experience with using web applications
Good verbal and written communication skills to effectively deal with customers and diffuse potential problems
Must have good organizational skills, be detail oriented, and able to meet agency and customer deadlines
This position requires a badge and or clearance that will require an extensive background, credit, and drug screening requirement
Job Types: Full-time, Contract
Pay: $20.00 – $20.54 per hour
Schedule:
8 hour shift
Application Question(s):
Vaccination stat?
Public trust?
Education:
Bachelor’s (Preferred)
Work Location: One location
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