Desktop Support Technician Job Vacancy in Iron Service Global Inc Detroit, MI – Latest Jobs in Detroit, MI
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Company Name : Iron Service Global Inc
Location : Detroit, MI
Position : Desktop Support Technician
Job Description : Role: Desktop Support EngineerLocation: Detroit, MI12+ Months of ContractExperience: · Experience with various desktop systems, operating systems, and diverse technical environments.· Excellent customer service orientation and verbal communication skills.· Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices.· Ability to install software for and troubleshoot a wide range of applications.· Analytical thinking and problem-solving ability.· CompTIA A+ certification or equivalent certification· Flexible for travelling to remote sites or cluster· Provide assistance for network relates issues· Should be able to lift weight up to 30 lbs at waist level· Update the inventory of phones, peripherals and system cards( like TDM, digital and CPU cards etc.) to network voice team.· Testing the cables using the tester for IP phone and TDM phones from patch panel to user’s desk· Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool· Update the circuit inventory and vendor details for service provider to network voice team.Coordination with local vendor for ISP, OEM, channel Supplier and different teamJob Types: Full-time, ContractSalary: $22.00 – $23.00 per hourBenefits:Dental insuranceHealth insurancePaid time offVision insuranceSchedule:8 hour shiftCOVID-19 considerations:Need to be vaccinatedAbility to commute/relocate:Detroit, MI: Reliably commute or planning to relocate before starting work (Required)Experience:Desktop support: 2 years (Preferred)Windows: 1 year (Preferred)Office 365: 1 year (Preferred)Business-to-Consumer Technical Support Occupations: 1 year (Preferred)Work Location: One location
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