DG – Domain Trainee – Cash Apps Job Vacancy in Genpact Jaipur, Rajasthan – Latest Jobs in Jaipur, Rajasthan
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Company Name : Genpact
Location : Jaipur, Rajasthan
Position : DG – Domain Trainee – Cash Apps
Job Description : With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of a Domain Trainee, Cash Apps
We are looking for a Collections Representative who would be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes.
Responsibilities
In this role, you will be responsible for all the activities related to Cash & Collection domain.
Account Setup and maintenance, Premium application, reinstatement, renewal of payment received from policy holders
Backbate and cancellation of polices in case of payment made by policy holder get bounce
Respond to email /phone queries related to disputed cases
Research and analyze the disputes/deductions in ERP
Follow-up with various departments to get supporting documents/ info for dispute/deductions /resolution
Identify opportunities and recommend solutions for process and automation enhancements
Daily reporting of individual portfolios to track and monitor the past dues and pending items
Implement strategy to reduce turnaround time on Research and resolving issues in a manner to expedite all cases in order to avoid any adverse customer impact
Work as a team player to process any adhoc request in a timely manner.
Deliver quality customer service by researching and responding to all internal & external stakeholders’ inquiries quickly, effectively and professionally.
Escalate problems to senior staff members and or management as appropriate.
Qualifications we seek in you
Minimum qualifications
B.Com Graduate
Strong Communication Skills (verbal and written)
High Energy level
Preferred qualifications
Ability to learn ERP systems
Good analytical and problem-solving skills
Excellent MS Office skills
Good conceptual knowledge and experience in insurance cash application activities preferred
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
JobDomain Trainee
Primary LocationIndia-Jaipur
ScheduleFull-time
Education LevelBachelor’s / Graduation / Equivalent
Job PostingDec 14, 2021, 7:26:58 AM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Time
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