Duty Manager, Flight Service IOC Job Vacancy in American Airlines Fort Worth, TX – Latest Jobs in Fort Worth, TX – updated today

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Company Name : American Airlines
Location : Fort Worth, TX
Position : Duty Manager, Flight Service IOC

Job Description : Location: Integrated Operations Ctr (DFW-SV02)
Additional Locations: None
Requisition ID: 56791
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you’ll love this job
This job is a member of the Flight Service Team within the Customer Experience Division
Responsible for serving as the liaison between multiple departments located at Integrated Operation Control (IOC) and Flight Service
What you’ll do
Acts as first point of contact for notification of operational events that may impact the health, safety or security of flight attendants
Ensures proper event notification and reporting
Duty Managers communicate and coordinate with Flight Service Management, Crew Scheduling/Tracking, Risk Management, Association of Professional Flight Attendants (APFA) as well as flight attendants regarding significant events or diversions that impact crewmember
Participates in operational calls, creating operational reports and a delay summary for distribution to Flight Service leadership, as well as requesting reports from flight attendants via the Corporate Event Reporting System (CERS)
Ability to work a flexible schedule including rotation of shifts and days off
Ability to work shifts including overnights, weekends, holidays and overtime
All you’ll need for success
Minimum Qualifications- Education & Prior Job Experience
High School diploma or GED Equivalency
Preferred Qualifications- Education & Prior Job Experience
Bachelor’s degree in relevant field or equivalent experience/training
2 years Flight Service experience
1 year crew tracking/scheduling experience
Skills, Licenses & Certifications
Ability to exercise sound judgment and good decision making
Ability to multi-task and manage several projects, events, and programs simultaneously
Microsoft Office and Sabre experience
CERS experience
Knowledge of contract labor groups
What you’ll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.
Feel Free to be yourself at American
From the team members we hire to the customers we serve; inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Additional Locations: None
Requisition ID: 56791

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