Exam Scheduler – Veterans Evaluation Services Job Vacancy in Maximus Inc Houston, TX 77060 – Latest Jobs in Houston, TX 77060 – updated today

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Company Name : Maximus Inc
Location : Houston, TX 77060
Position : Exam Scheduler – Veterans Evaluation Services

Job Description : Exam Schedulers supporting the Veterans Evaluation Services (VES) administered by Maximus, make an impact everyday by scheduling Compensation and Pension (“C&P”) medical exams, for Veterans and Service Members, with trained VES providers. Schedulers must maintain close communication and build rapport with providers to capture exam availability and build a relationship of trust and confidence. Candidates must possess the desire to assist our wounded veterans and service members with a caring, positive, and patriotic attitude. This position works with veterans when needed to confirm early notice appointments and assists veterans and/or providers with any questions they may have. To prepare you for this role, the VES provides paid, comprehensive training which ensures all new employees provide the highest levels of knowledge and professionalism.
*As a large employer and Federal contractor, Maximus is subject to various vaccine mandates across our lines of business. Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process. Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment.
*This position is temporarily remote due to Covid-19, however, you must be able and willing to work on site in our Houston, TX location when needs arise.
Primary Responsibilities:

Search veteran cases in assigned regions within OMS
Call or email providers to request exam time availability and schedule examinations
Coordinate with traveling providers to conduct examinations in high volume areas
Notify veterans if providers call to reschedule
Add and remove provider block times into OMS when necessary
Daily check and schedule cases that are assigned the Pending Follow-Up Schedule Status
Always ensure the appropriate scheduler is assigned to the correct case
Ask the VA for approval if veteran resides farther out than contractual mileage limitations
Communicate with Call Center, Cappers, Veteran Liaisons, Diagnostics, and PRC Departments when needed
Cross-train in other areas when employees are not in the office

Additional Duties and Responsibilities:

Occasionally attend meetings regarding difficult geographic areas in assigned region
Assist other schedulers if volume in assigned region has diminished
Promptly address emails and voicemails on a daily basis
Must abide by HIPAA regulations by maintaining confidentiality of records and personal information
Answer calls from other regions and assist the caller, or direct the calls when necessary

Requirements:

High School diploma or GED equivalent required; some College preferred
Intermediate knowledge of pertinent medical terminology
Advanced verbal and interpersonal skills
Advanced written communication skills, to include excellent grammar
Advanced reading and comprehension abilities
Advanced analytical skills and detail-oriented
Advanced multi-tasking skills
Advanced organizational and prioritization skills, with strong ability to meet strict deadlines
Proficient typing skills
Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel

Home Office Requirements:

Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
Webcam (used throughout training)
Hardwired internet (ethernet) connection
Private work area and adequate power source

Job Type: Full-time
Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Work Location: One location

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Post Tags : , Houston, TX 77060, jobs in Houston, TX 77060, Exam Scheduler – Veterans Evaluation Services jobs in Houston, TX 77060

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