Field Representative Job Vacancy in City of San Diego San Diego, CA 92101 – Latest Jobs in San Diego, CA 92101 – updated today
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Company Name : City of San Diego
Location : San Diego, CA 92101
Position : Field Representative
Job Description : Salary
$37,648.00 – $45,364.80 Annually
Location
City of San Diego, CA
Job Type
Varies by Position
Business Area
N/A – Multiple Departments
Job Number
JR-T11588-202203
Closing
3/28/2022 5:00 PM Pacific
JOB INFORMATION
See NOTE(S) below for future wage increases and/or additional compensation opportunities.
Field Representative positions conduct routine field investigations in response to citizen complaints regarding City services; resolve customer issues/complaints; inspect businesses for proper licensing and conformance with City ordinances; enforce City codes; enforce abandoned vehicle regulations, complete impound reports and issue notices to illegally parked vehicles; investigate water bill inquiries complaints; deliver water shut-off notices; shut-off and/or restore water service; obtain and/or verify meter reads; serve as a court witness; prepare written reports of findings and actions taken; and perform other duties as assigned.
NOTES:
The following wage increase is scheduled to take effect for Field Representative: 5% effective 1/1/23.
Employees in job classifications represented by Municipal Employees Association (MEA) are scheduled to receive an additional 5% general wage increase effective 7/1/22.
Field Representative employees may be required to stoop, bend, squat, reach, twist, climb, and walk in various types of terrain.
Field Representative employees lift or slide items weighing up to 80 pounds and work outdoors in a variety of different weather conditions.
Field Representative employees interact with members of the public who may become angry, difficult, and/or abusive.
Field Representative employees who read meters are required to walk approximately five to ten miles daily in all weather conditions and in varying terrain such as streets, alleys, canyons and hills; maintain close attention to detail when reading approximately 500 to 700 meters per day; and may dig up to one foot down into meter boxes.
Some Field Representative employees are required to pass a medical physical, respiratory fit test and obtain Confined Space Certification within six months from date of hire. Employees will be required to obtain and maintain Confined Space Certification to retain employment.
MINIMUM REQUIREMENTS
You must meet the following requirements on the date you apply, unless otherwise indicated. EXPERIENCE: You must meet ONE of the following options:
Six months of full-time experience performing field investigations, inspections, or enforcement duties.
One year of full-time experience working in a customer service environment in which the PRIMARY duties are interpreting policies and procedures, resolving customer issues/complaints, and providing information regarding company services.
NOTES:
Experience in retail sales or cashiering related customer service is NOT qualifying.
Experience providing routine, general information, taking orders, and directing telephone calls and walk-in traffic is NOT qualifying.
City of San Diego employees using Out-of-Class Assignment (OCA) experience to qualify must submit written documentation signed by their appointing authority or payroll specialist, detailing the work performed, dates, and total number of qualifying OCA hours. OCA experience without the required documentation will NOT be considered.
LICENSE: A valid California Class C Driver License is required at the time of hire.
NOTE:
Some positions may require that you provide your own vehicle for which mileage will be reimbursed.
HIGHLY DESIRABLE:
Experience providing information to the public in person.
Experience reading meters.
Experience working in the building trades.
Experience working for a public or private utility company.
REQUIRED DOCUMENTS (MUST SUBMIT WITH APPLICATION):
For City of San Diego employees, proof of Out-of-Class Assignment (OCA), if utilized to meet the minimum requirements.
Required documents should be attached electronically to your application. If you are unable to attach at the time of application submittal, you must submit them as soon as possible via fax:
(619) 533-3337; or to the Employment Information Center: City of San Diego Personnel Department, 1200 Third Avenue – Suite 300, San Diego, CA 92101. Include your name and the title of the position for which you are applying.
SCREENING PROCESS
Please ensure all information is complete and accurate as the responses you provide on the supplemental questions will be reviewed using an automated evaluation system. If you are successful in this initial screening process, your application will be reviewed for applicable education, experience, and/or training to ensure all minimum requirements have been met. Successful candidates will be placed on a list which will be used to fill position vacancies during the next six months (180 days). For each vacancy, only those candidates with the most appropriate qualifications will be contacted by the hiring department for an interview.
SUPPLEMENTAL INFORMATION
PRE-EMPLOYMENT REQUIREMENTS: Employment offers are conditional pending the results of all screening processes that are applicable to this position, which may include the following: confirmation of citizenship or legal right to work in the United States; completion of a pre-employment medical review and exam (which may include drug and alcohol testing); reference checks; confirmation of full COVID-19 vaccination; and fingerprinting. Fingerprints will be submitted to the Federal Bureau of Investigation and the California Department of Justice for a conviction record report. Certain positions may require additional screening processes, which may include a polygraph examination and/or background investigation. All of these processes must be successfully completed before employment begins. A positive test for alcohol or illegal drugs, including marijuana, or inadequately explained prescription drugs, or misrepresentation, falsification, or omission of pertinent facts in any step of the screening or selection process, may be cause for disqualification or termination of employment. Nothing in this job posting constitutes an express or implied contract for employment with the City of San Diego. Candidates must notify the Personnel Department of any change in their name, mailing address, email address, or phone number, otherwise they may miss employment opportunities. COVID-19 VACCINATION: You must be fully vaccinated against COVID-19 before your start date. NOTES:
“Fully vaccinated” means a person has received, at least 14 days prior, either the second dose in a two-dose COVID-19 vaccine series or a single-dose COVID-19 vaccine, or otherwise meets the criteria for full vaccination against COVID-19 as stated in applicable public health guidance, orders, or law. Acceptable COVID-19 vaccines must either be approved by the U.S. Food and Drug Administration (FDA) or authorized for emergency use by the FDA or the World Health Organization.
Candidates who receive a conditional job offer will be required to provide proof of their full COVID-19 vaccination.
Employees and candidates with a disability or medical condition that makes it medically inadvisable for them to receive a COVID-19 vaccine, as verified by their healthcare provider, or those with a sincerely held religious belief, observance, or practice that prevents them from receiving a COVID-19 vaccine, may request reasonable accommodation and exemption from the COVID-19 vaccination requirement. Candidates who receive a conditional job offer and wish to make a request for accommodation will be provided with more information. The City will review requests for medical or religious accommodation on a case-by-case basis in accordance with the Americans with Disabilities Act, Title VII of the Civil Rights Act of 1964, and the California Fair Employment and Housing Act. A candidate’s start date may be adjusted to allow for the accommodation process.
City employees may be eligible to participate in a benefit program including holidays, vacations, savings and retirement plans, health programs, and other benefits. Eligible City employees initially hired or assuming office on or after July 10, 2021, with the exception of Police Recruits participating in the City’s Police Academy, will participate in the City’s Defined Benefit Plan administered by the San Diego City Employees’ Retirement System (SDCERS). Benefits may change due to employer-employee contract negotiations. Flexible Benefits Plan Options for Employees Represented by Municipal Employees Associate (MEA)
Agency
City of San Diego
Address
1200 3rd Ave., Suite 300, MS 51P San Diego, California, 92101
Phone
(619) 236-6400
(619) 236-6358
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