Field Service Technician Job Vacancy in Bell and Howell, LLC Fort Worth, TX – Latest Jobs in Fort Worth, TX – updated today

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Full Details :
Company Name : Bell and Howell, LLC
Location : Fort Worth, TX
Position : Field Service Technician

Job Description : SUMMARY
Customer Service Engineer serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field support, including hardware, software, PC’s, and wireless networking. Provides technical support to customers on operational or maintenance aspects of system equipment. Determines most cost-effective repair/resolution to minimize customer downtime.
DUTIES AND RESPONSIBILITIES:

Primary responsibility will be to troubleshoot and repair a variety of industrial products that include, but are not limited to; printing equipment, cash recycling products, mailing and sorting machines, credit card embossing, and processing and any other applicable third-party accessories attached as part of the system.
Schedule and perform regular predictive/preventive maintenance inspections on equipment.
Provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
Act as a liaison between the customer and other departments/functions of the company.
May need to provide an “on call” level of service up to seven (7) day/week twenty-four (24) hour/day for emergency customer assistance; respond to emergency and non-scheduled calls for service within established response time goals.

REQUIREMENTS:
EDUCATION AND EXPERIENCE REQUIRED
High School graduate with 2-year degree or diploma in electronics/advanced mechanics/software training with 1+ years related industry/equipment experience, or equivalent combination of education and experience. Associate degree a plus.
Job Type: Full-time
Pay: $25.00 – $30.00 per hour
Benefits:

Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance

Schedule:

8 hour shift
Monday to Friday

COVID-19 considerations:All employees must wear a mask and be vaccinated unless approved for an exemption
Experience:

Mechanical knowledge: 1 year (Required)

Willingness to travel:

25% (Preferred)

Work Location: Multiple Locations

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Post Tags : , Fort Worth, TX, jobs in Fort Worth, TX, Field Service Technician jobs in Fort Worth, TX

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