Front Desk Agent Job Vacancy in Hotel Drover Fort Worth, TX 76164 – Latest Jobs in Fort Worth, TX 76164 – updated today

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Company Name : Hotel Drover
Location : Fort Worth, TX 76164
Position : Front Desk Agent

Job Description : For a limited time, we are offering a $750 Bonus- receive a $250 Sign-On Bonus and an additional $500 when you complete your 90 days!
WHO WE’RE SEEKING:
We’re seeking a unique individual who will embody the heart and soul of the Fort Worth Stockyards while caring deeply about our brand and community – someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our guests, and community.
We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work. We are seeking an individual who will whole-heartedly take responsibility for ensuring Hotel Drover successfully delivers Legendary Service to every guest, every day.
We have poured our passion, energy, and excitement into crafting an extraordinary place and brand – and we know that the right Front Desk Agent for Hotel Drover will be as inspired and passionate about this vision as we are. Care for people has a belief in the power of community, and the desire to create extraordinary experiences drives us. You must apply if these things also drive you!
ESSENTIAL RESPONSIBILITIES:

Embody the values + guiding principles of Hotel Drover
Ability to manage multiple priorities and calmly deliver results in a demanding, fast-paced environment
Offer a warm welcome and departure experience to our guests in accordance with the Company’s standards
Promptly answer, record, and process all guest calls, messages, requests, questions, or concerns
Respond promptly and thoughtfully to guest requests or complaints, and take appropriate action and follow up
Balance all cash, check, and credit card accounts through verification
Assist guests with directions and information regarding property and local areas of interest
Take initiative in accommodating the guests’ needs by working closely with all departments within the hotel
Use up-selling techniques to maximize room rates
Provide a professional image at all times through appearance and dress
Perform other reasonable job duties as requested by the leader

MUST-HAVES:

Passion for creating an amazing experience for our guests
Strong prioritization and organization skills
Creative thinking and strategic skills
Thoughtful communicator with excellent written and verbal skills
Strong interpersonal and relationship-building abilities; passion for collaboration and providing administrative support

QUALIFICATIONS:

Available to work a varied schedule that will include evenings, weekends, and holidays
Excellent written and verbal communication skills
Organized and detail-oriented with the ability to be flexible
Must possess the ability to handle stressful situations in a calm, professional manner
Must have strong computer skills
Opera PMS experience preferred

HOTEL DROVER OFFERS A COMPREHENSIVE BENEFITS PACKAGE INCLUDING:

Personal and professional growth opportunities
Workplace culture with heart and soul
Wellbeing benefits for you and your family
Paid time off
Career experience of a lifetime

OUR CORE VALUES:

Hit the Mark, Every Time
Blaze New Trails
Spark Warmth
Be Intentional
Honor All
Do Right’

Job Type: Full-time
Pay: $16.00 – $18.00 per hour
Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Holidays
Monday to Friday
Night shift
On call
Overtime
Weekend availability

Supplemental Pay:

Signing bonus

Application Question(s):

Ability to work weekends and holiday

Experience:

opera: 1 year (Preferred)
Hotel Front Desk: 2 years (Required)
luxury: 1 year (Preferred)

Work Location: One location

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Post Tags : , Fort Worth, TX 76164, jobs in Fort Worth, TX 76164, Front Desk Agent jobs in Fort Worth, TX 76164

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