Front Desk Agent (Part-Time) Job Vacancy in AKA Philadelphia, PA 19103 – Latest Jobs in Philadelphia, PA 19103 – updated today

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Company Name : AKA
Location : Philadelphia, PA 19103
Position : Front Desk Agent (Part-Time)

Job Description : At aka Rittenhouse Square We are looking for a Part Time Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our residents.
Team Member Requirements:

Willingness to accept the most effective role.
Function as a representative of the Korman culture and standards to all Team Members and our residents.
Maintains regular attendance in compliance with the Korman standards.
Approach all encounters with residents and Team Members in a friendly, service-oriented manner.
Promotes a safe, secure and healthy work environment.
Maintains Resident/guest privacy and confidentiality by protecting all personal information.
Team Member should have intimate knowledge of surrounding area including but not limited to: restaurants, retail, arts, cultural activities, etc.
Familiar with emergency and safety procedures for your position.

Responsibilities:

Responsible for completing daily shift reports.
Coordinating resident move-in and move-out materials
Introduce property services and amenities to new arrivals and follow up with a warm call once the resident has settled into their suite.
Answering outside phone calls and directing to the appropriate department.
Call, confirm and customize all resident reservation requests to exceed residents expectations during their stay
Maintains resident confidence by maintaining service levels; garnering “repeat” visits
Other duties as assigned.

Desired Skills:

Minimum of one to two years of Guest Service experience preferred.
Demonstrated strong guest service skills.
Demonstrated problem solving and decision making skills.
Demonstrated energetic, self-motivating and a “can do” positive attitude.
Proficiency in English (written and oral).
Proven strong background in Room Operations

Required Qualifications:

High school degree or equivalent.
Ability to be flexible with work schedule including nights, weekends and holidays.
Meticulous attention to detail
Skills Needed: Motivational, verbal communication, written communication and manageability.

Physical Requirements:

Must be able to lift up to 30 lbs.
Sits, stands, bends, stretches, lifts items and moves intermittently during working hours.

ABOUT AKA RITTENHOUSE SQUARE
Directly across from the grand entrance to Rittenhouse Square, the jewel of William Penn’s plan for Philadelphia, AKA Rittenhouse Square provides a sophisticated home away from home in the city. Inside the majestic twelve-story landmark building, you’ll find fully furnished accommodations perfect for extended stays. These elegantly appointed studio, one-bedroom, and two-bedroom suites offer a refined alternative to luxury hotels and monthly apartment rentals, delivering an unparalleled residential experience.
Our residents include executives travelling on business, locals in need of temporary accommodations, digital nomads, urban explorers, and those with ongoing meetings or appointments in Philadelphia. Whatever the reason for your stay, you’ll enjoy services and facilities thoughtfully designed to enhance your visit, from the critically acclaimed a.kitchen + bar to the brand-new amenity floor offering high-end facilities for both business and leisure. When you’re not unwinding or staying productive at the property, step outside to find some of the city’s best shopping, dining, and cultural attractions just outside.
ABOUT SHK MANAGEMENT, D/B/A KORMAN COMMUNITIES, PARENT OF “AKA”
Built on a sound foundation of family values forged over a century ago, Korman Communities carries forward a name synonymous with integrity, market savvy, and proven performance in the real estate development, investment and operations arenas. Korman’s reputation reflects four generations of dedication and business acumen, resulting in the construction of more than 40,000 single family homes, 6,000 condominiums, 16,000 apartments and townhouses, 4,000 hotel suites, and 2,000,000 square feet of commercial space.
Korman’s original furnished apartment concept, conceived of fifty years ago – short-term, furnished apartments in a traditional multi-family residential setting – has evolved to an innovative residential hybrid for travelers and discerning business persons seeking flexible-stay furnished residences.
Today Korman Communities is a fully integrated, multi-dimensional real estate company with development, management, legal and financial capabilities operating throughout the United States. The portfolio is comprised of 20 properties under two brands – AVE suburban garden-style and mid-rise communities, and AKA urban high-rises in prime locations.
Job Type: Part-time
Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Schedule:

Day shift

Education:

High school or equivalent (Preferred)

Experience:

Hotel experience: 1 year (Preferred)
Customer service: 1 year (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Work Location: One location

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