Front Desk Associate – Houston/JFK (Part-time) Job Vacancy in Pet Paradise Houston, TX 77032 – Latest Jobs in Houston, TX 77032 – updated today
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Company Name : Pet Paradise
Location : Houston, TX 77032
Position : Front Desk Associate – Houston/JFK (Part-time)
Job Description : Company Description
Headquartered in Jacksonville, FL, Pet Paradise’s full-service pet care destination is dedicated to giving pet parents access to all the premium care they need. The Pet Paradise brand has grown to offer resort style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof.
Job Description
Immediately Hiring- Ability to begin work in a couple days!
Hourly Rate: $11-$12.50/hr depending on experience ($0.50 increase 6 months from hire date, additional $0.50 increase on annual anniversary date)
Daily Pay Available with On Demand Pay
Complimentary Pet Day Camp! Bring your dog with you to work!
This position is responsible for guest service transactions, reporting and resolving customer issues, and providing the right services for the customers’ and pets’ needs.
Responsibilities include:
Welcome pet parents and their pets as they enter the resort while making a positive impression
Organize and process the check-in/check-outs; coordinating suite placement and walking the guest to their suite ensuring their needs are met
Answer in-coming phone calls, listen and respond to voicemails, respond to emails- all in a timely, problem-solving manner
Complete cashier and point of sale operations; able to communicate with leaving and in-coming staff, peers, and leadership
Communicate and follow through with pet parent and resort leadership requests
Maintain cleanliness of the entranceway and lobby including the restrooms
Offer upgrades and sell additional services based on guest wants and needs
Responsible for maintaining, cleaning, and supporting the cat room (per resort routines)
Liaison to veterinary service team; veterinary appointment status and arrivals
Qualifications
One to two years in a customer service role (Customer Service, Call Center, Receptionist)
Thrives in a fast-paced environment
Detailed, but can work with a sense of urgency while providing exceptional customer service
Strong written and verbal communication skills
Enjoys problem solving to provide our guests and customers with a premier experience
Reliable and flexible to resort schedule needs including days, night, weekends, holidays, and peak times
Able to learn to work with and handle a variety of sizes and breeds of dogs
Ability to receive instructions and remain adaptive to change and training material
Additional information
Complimentary Pet Day Camp – Bring your dog with you to work!
30 Days of Complimentary Pet Boarding (non-holidays)
On-demand pay with DailyPay
Discounted Veterinary Care and Grooming Services (per location)
Dog/Cat Adoption Assistance
Fitness Reimbursement
Paid Time Off (both full-time and part-time status)
401(k) Savings Plan Health, Dental and Vision Insurance (full-time status)
Job Type: Part-time
Pay: $11.00 – $12.50 per hour
Benefits:
401(k)
Paid time off
Schedule:
Holidays
Weekend availability
Application Question(s):
Are you at least 16 years of age?
This position requires you to work holidays, is that acceptable?
Are you able and willing to work weekends?
Why are you interested in working in the pet care industry?
Work Location: One location
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Post Tags : , Houston, TX 77032, jobs in Houston, TX 77032, Front Desk Associate – Houston/JFK (Part-time) jobs in Houston, TX 77032
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