Front Desk Customer Service Representative Job Vacancy in Senta Neurosurgery San Diego, CA 92108 – Latest Jobs in San Diego, CA 92108 – updated today

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Company Name : Senta Neurosurgery
Location : San Diego, CA 92108
Position : Front Desk Customer Service Representative

Job Description : Summary
Senta Neurosurgery’s mission is to provide state of the art care in the disorders of the brain, spine and skull base. We are a dynamic, team-oriented neurosurgery clinic and our #1 priority is to provide excellent patient care. We are searching for a friendly and organized patient services representative for the front office. Candidates must be detail oriented and able to multi-task in a fast-paced environment. Our competitive compensation and benefits program includes health, dental, vision, and a 401(K) plan, for eligible employees.
Details: Hours: Monday-Thursday 8:30am-5:00pm/ Friday 8:00am-4:30pm
Primary office location is in Mission Valley, CA
Duties and Responsibilities- supports physicians and physician assistants by:

Uphold HIPAA and OSHA regulations.
Keep front office in a clean, stocked, and orderly fashion.
Sort incoming faxes and distribute to the appropriate person.
Answer phones, take accurate detailed messages and forward to the appropriate person.
Schedule patient appointments and ensure all scheduling requirements are complete.
Check patients out of clinic and ensure all check out duties are complete.
Coordinate necessary authorizations and patient care including scheduling tests and follow up appointments.
Give orders and billing to appropriate person for further coordination.
Scan documents correctly into EMR.

Requirements and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required.

Must have a capacity to learn technology needed to fulfill the responsibilities of the job.
Must be detail oriented and possess strong organizational skills while maintaining strict confidentiality.
Excellent verbal and written communication skills.
Must be courteous, respectful, friendly and have a caring and helpful personality.
Proven ability to manage a variety of tasks and meet multiple demands in a fast paced, team-oriented environment.
Must foster a professional attitude, possess strong ethical conduct, and demonstrate integrity and flexibility.

Note: This job description is not intended to be all-inclusive.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus.
Work environment: The noise level in the work environment is usually minimal and usually that of an office, hospital, and clinic facility. This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Work Remotely

No

Job Type: Full-time
Pay: $16.00 – $23.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance

Schedule:

8 hour shift

COVID-19 considerations:As a healthcare office, we follow all CDC and CDPH requirements and regulations regarding Covid Precautions and Safety.
Experience:

Microsoft Office: 1 year (Preferred)

Work Location: One location

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