Front Desk Manager Job Vacancy in SHERATON SAN DIEGO HOTEL & MARINA San Diego, CA 92101 – Latest Jobs in San Diego, CA 92101 – updated today

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Company Name : SHERATON SAN DIEGO HOTEL & MARINA
Location : San Diego, CA 92101
Position : Front Desk Manager

Job Description : Apply here: careers.sandiegoresort.com
Why work for The Sheraton San Diego Hotel?
If you are seeking an exciting opportunity in Hospitality offering an elevated guest experience – Sheraton San Diego Hotel and Marina is a fit for you! We are soon to be one of the largest and most renovated resorts in San Diego! Our culture is driven by our care for our guests and associates alike. Our mission is to be a resort where guests love to stay and our associates love to work!
The Sheraton San Diego Hotel & Marina is a downtown waterfront resort that offers you breathtaking views of downtown San Diego and the San Diego Bay. We offer a competitive pay rate and a very complete benefit package; health insurance, paid time off, retirement plan, dental insurance, vision insurance, life insurance, employee discount, employee assistant program, meals provided.
Work Hours

Will be required to work flexible scheduled shifts based on business needs.
Scheduling includes holidays, nights, overnights and weekends depending on hotel events and functions.

Summary of Job Description
The Front Desk Manager is a key member of the Rooms Division and is responsible for ensuring a clean, safe, and service oriented environment for guests. The position serves as a key resource for all hotel services on the property .

Manage day to day operations to ensure exceptional guest service.
Work closely with the department managers to maximize revenues.
Work closely with department managers to control labor and productivity.
Respond to emergency situations and work with local authorities.
Monitor departmental, payroll and supply expenses in accordance with budgetary goals.
Review work assignments of employees and make adjustments as business needs.
Communicate throughout the day with Front Office and other departments to ensure total guest satisfaction.
Hold a pre-shift meeting with staff prior to reporting to stations.
Consistently monitor the performance of associates on an on-going basis and assist the department manager in providing feedback.
Reward, discipline and document associate performance and provide timely counseling.
Supervise the staff and handle associate situations.
Maintain efficiency in the operation of the staff in a high standard of quality of service and courtesy, bringing total satisfaction to our guests and the hotel.
Facilitate departmental training modules; continually monitor, evaluate, and revise training content to reflect changes in the process; address the needs identified by associates.
Assist department manager in maintaining close control and inventory of uniforms, supplies, and equipment.
Prepare and submit incident, accident or injury reports when needed.
Process timecards and payroll as required.
Ensure all associates are safety conscious and trained in safe work practices.
Follow 4 Keys service standards, standard operation procedures, and safety standards.
Follow safety and security procedures.
Work cohesively with co-workers and all departments as part of a team.
Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
Adhere to attendance and reliability standards.
Follow all additional duties as assigned by management.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact human resources.
Sheraton San Diego Hotel and Marina is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Schedule:

Holidays
Weekend availability

Work Location: One location

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Post Tags : , San Diego, CA 92101, jobs in San Diego, CA 92101, Front Desk Manager jobs in San Diego, CA 92101

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