Front Office- $14.00 | Travel Benefits | 7am-3pm or 3pm-11pm Job Vacancy in Holiday Inn Express and Suites Phoenix, AZ 85007 – Latest Jobs in Phoenix, AZ 85007 – updated today
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Company Name : Holiday Inn Express and Suites
Location : Phoenix, AZ 85007
Position : Front Office- $14.00 | Travel Benefits | 7am-3pm or 3pm-11pm
Job Description : Come join us at the brand new Holiday Inn Express & Suites here in Downtown Phoenix. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
Flexible schedule
Paid time off
Schedule:
8 hour shift
Weekend availability
Application Question(s):
How many years of hotel experience do you have? If none, are you willing to learn?
Work Location: One location
This post is listed Under Jobs in general jobs
Post Tags : , Phoenix, AZ 85007, jobs in Phoenix, AZ 85007, Front Office- $14.00 | Travel Benefits | 7am-3pm or 3pm-11pm jobs in Phoenix, AZ 85007
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