FULLY REMOTE – Customer Service Representative Job Vacancy in Aston Carter Houston, TX 77001 – Latest Jobs in Houston, TX 77001 – updated today
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Company Name : Aston Carter
Location : Houston, TX 77001
Position : FULLY REMOTE – Customer Service Representative
Job Description : Equivalent Experience
We are hiring for friendly customer service professionals to join our Retention Specialist department!
Description:
Handle customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution.
Offers alternative solutions where appropriate with the objective of retaining customer’s business.
Handles business transactions about activation of new customer accounts on a computer terminal.
Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar.
Makes financial decisions to protect/collect revenues and adjusts customer accounts.
Required to achieve a sale quota. Has broad working knowledge of practices and operations and demonstrates continued and consistent proficiency in most of the skill sets utilized.
May assist in training new employees.
Performs other duties as assigned by management.
Skills:
Customer service, Call center, support, customer support, help desk, troubleshooting, inbound call
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call
888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
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