Guest Services Job Vacancy in Live Nation Chula Vista, CA – Latest Jobs in Chula Vista, CA – updated today

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Full Details :
Company Name : Live Nation
Location : Chula Vista, CA
Position : Guest Services

Job Description : Job Summary:

Position Title: Guest Services

Location: North Island Credit Union Amphitheatre-Chula Vista
FLSA: Hourly / Seasonal / Non-Exempt

Pay: $16/hr

Who are we?
Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.

As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/ .

Who are you?
Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.
That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY , is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

The Role:
Guest Services band members will interact with guests to provide information in response to inquiries about products and services and to handle and resolve complaints. This is a show-day position for the 2022 season.

Job Functions:

Deliver exemplary customer service to maintain customer loyalty.
Adapt to customer needs ensuring they are understood and appropriate action is taken to meet and exceed their expectations.
Solicit sales of new or additional services or products, such as ticket upgrades or other add on services.
Assist guests with ADA seating accommodation requests.
Show CARE by participating in venue recycling efforts before, during and after the show.
Answer guest inquiries and provide direction to restrooms, concessions, finding their seats, etc.
Keep records of customer interactions or transaction, recording details of inquiries, complaints, or comments, as well as action taken.
Assist guests with any questions or needs, proactively working to ensure guests issues are resolved quickly onsite.
Refer unresolved customer grievances to designated departments for further investigation.
Other tasks as assigned by management. Qualifications:
High School Diploma or equivalent
One-year previous guest service experience is preferred, with the ability to provide courteous, friendly and efficient service.
Strong strategic thinking and creative problem solving skills.
Position requires constant standing, walking, climbing stairs, and lifting.
Must possess excellent communication skills, with the ability to express oneself in a professional, clear and concise fashion.
Acute sense of judgment, tact and diplomacy.
A strong sense of teamwork and ability to execute programs.
Must present a well-groomed appearance.

If the above description sounds like you and fits your background, apply online at http://www.livenationentertainment.com/careers/seasonal to join the Live Nation team today!

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Equal Employment Opportunity Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Hiring Practices The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

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Post Tags : , Chula Vista, CA, jobs in Chula Vista, CA, Guest Services jobs in Chula Vista, CA

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