Guest Services Representative – San Diego Zoo Safari Park Job Vacancy in San Diego Zoo Wildlife Alliance San Diego, CA – Latest Jobs in San Diego, CA – updated today

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Full Details :
Company Name : San Diego Zoo Wildlife Alliance
Location : San Diego, CA
Position : Guest Services Representative – San Diego Zoo Safari Park

Job Description : Apply Here:
https://us61e2.dayforcehcm.com/CandidatePortal/en-US/sdzwa/Posting/View/7695
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HOW YOU WILL IMPACT OUR MISSIONThe Guest Services Representative encourages people to join and support San Diego Zoo Wildlife Alliance while providing the highest levels of guest service. This position promotes, sells, and processes various categories of tickets, tours, memberships, donations, and subscriptions. This position reports to a Guest Services Supervisor.
WHAT YOU WILL DO

Processes and verifies a variety of passes.
Processes cash and credit card transactions.
Trouble shoots membership and ticket concerns and elevates issues as needed.
Assists with special events as needed.
Checks in tour and school groups.

WHAT WE ARE LOOKING FOR
Individuals who can provide our guests with exceptional customer service experiences in a dynamic environment. This is a great opportunity to gain experience and build a career in the tourism industry. The ability to upsell is highly desired and rewarded with an incentive program. We are looking for team members with a positive attitude, strong communication and interpersonal skills, and an eagerness to put their passion for wildlife to work. Applicants who want to join this diverse team must be available a minimum of 4 days a week, holidays and weekends required.
Desirable qualifications include communication skills; ability to handle a variety of transactions; ability to enter data into an automated system; ability to learn the procedures and benefits of membership and special experiences; and ability to work effectively with others. Applicants must be at least 18 years of age to apply. Bilingual applicants are highly desired.

JOB EXPERIENCE
Customer service or hospitality experience
Cash handling experience
Experience in Sales
Familiarity with Galaxy or other Point of Sale Ticketing Systems
Working in a fast-pace and/or theme park like setting
EDUCATION AND CERTIFICATIONS
High School Diploma or GED
SKILLS AND KNOWLEDGE
Ability to accurately enter data into a point-of-sale system
Able to learn the procedures and benefits of membership
Able to accurately handle cash and credit transactions
Able to work in fast-paced sales environment
Able to work successfully with teams and with others
Able to communicate effectively both verbally and in writing
Knowledge of sales techniques

SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER

Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
Family Passes
Complimentary Tickets
Local and In-House Discounts
Employee Assistance Program
Wellness Program

IMPORTANT DETAILS

Location: Escondido, CA
Duration: Regular Hourly Non-Exempt Position
Hourly Rate: $16.56
SDZWA is pleased to offer a $1,200 signing bonus for all new employees hired through April of 2022.

THIS EMPLOYER PARTICIPATES IN E-VERIFY
SAN DIEGO ZOO WILDLIFE ALLIANCE IS A DRUG FREE WORKPLACE
SAN DIEGO ZOO WILDLIFE ALLIANCE IS AN EEO/AA/DISABILITY/PROTECTED VETERAN EMPLOYER
At San Diego Zoo Wildlife Alliance, we thrive on celebrating our differences. Diversity is vital for the benefit of our employees, our guests, our community, and our wildlife.
SDZWA is an Equal Opportunity Employer. SDZWA will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ethnicity, disability status, genetics, protected veteran status, marital status, parental status, or any other characteristic protected by federal, state, or local laws.
If you require a reasonable accommodation to complete an application, please email your request to sdzwacareers@sdzwa. org and provide the job title and location to which you are applying.
Job Type: Part-time
Pay: $16.56 per hour
Benefits:

Employee assistance program
Employee discount

Schedule:

Holidays
Monday to Friday
Weekend availability

Supplemental Pay:

Signing bonus

Work Location: One location

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Post Tags : , San Diego, CA, jobs in San Diego, CA, Guest Services Representative – San Diego Zoo Safari Park jobs in San Diego, CA

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