Hotel Door Attendant Job Vacancy in Four Seasons Hotel Houston Houston, TX 77010 – Latest Jobs in Houston, TX 77010 – updated today

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Company Name : Four Seasons Hotel Houston
Location : Houston, TX 77010
Position : Hotel Door Attendant

Job Description : At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
BASIC PURPOSE: Creates a strong sense of arrival for hotel, restaurant and banquet guests. Arranges for cars to be parked or retrieved. Arranges transportation for guest. Assures that guests’ departure is swift and complete.
ESSENTIAL FUNCTIONS:
1. Greets guests who arrive by private car, taxi, or limo by opening their car door and welcoming them to the hotel. Assists guests descending from cars. Issues appropriate valet parking ticket to guests who want car parked. Gives verbal greeting to guests arriving on foot. Opens hotel doors for all guests.
2. Unloads guest luggage from car, tags it and issues claim tickets to the guest. Directs hotel guests to the Front Desk for check-in. Transfers luggage to the Bell Staff.
3. Assures the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars.
4. Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed. Loads luggage in car for departing guests.
5. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.
6. Greets all guests passing through Front Door and offers them assistance.
7. Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
8. Works harmoniously and professionally with co-workers and supervisors.
NON-ESSENTIAL FUNCTIONS:
1. Provides a high level of cleanliness on the driveway and hotel entrance.
2. Assists with responsibilities and duties in the absence or heavy volume in the areas of Bell Staff and Valet Parking Staff.
Job Type: Full-time
Pay: $14.00 – $20.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Schedule:

8 hour shift
Day shift
Holidays
Monday to Friday
Night shift
Weekend availability

Supplemental Pay:

Tips

COVID-19 considerations:All employees are required to wear masks and pass COVID screening upon arrival. Guest must follow mask and physical distancing protocols.
Work Location: One location

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