Implementation Engineer1 Job Vacancy in Comviva Gurgaon, Haryana – Latest Jobs in Gurgaon, Haryana – updated today

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Full Details :
Company Name : Comviva
Location : Gurgaon, Haryana
Position : Implementation Engineer1

Job Description : Overview
Support Tasks
Complete assigned tasks with quality and to SLA.
Complete monitoring and maintenance actions to maintain high system performance and service availability.
Schedule and produce campaign and operational reports;
Deliver Ad-hoc reports on campaigns and operational performance
Ensure campaigns are running as planned.
Support GCS support and TechOps team members as required.

Delivery Tasks
High-quality application implementation.
Contribute to the design and implementation of projects.
Contributing to procedural documentation and knowledgebase as required.

Campaign Design and Implementation
Mentoring campaign configuration team members as required.
Design and document campaigns and reports to meet the client brief for initial campaigns.
Lead campaign management team to Implement and QA campaigns and reports to ensure delivery to a high standard.

Relationship Management
Build and maintain relationships with client stakeholders (CVM, Campaign Management and IT).

Continuous Improvement
Identify areas of concern and poor performance (system) and provide solutions to resolve – both short term and long term.

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