Inside Sales Expert Job Vacancy in ALLEN IntelliBrain Kota, Rajasthan – Latest Jobs in Kota, Rajasthan – updated today

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Company Name : ALLEN IntelliBrain
Location : Kota, Rajasthan
Position : Inside Sales Expert

Job Description : Job Profile – Inside Sales Expert
Expertise Area: Sales & Marketing
Job Location: Kota, Rajasthan, INDIA
Job Brief: We are looking for an Inside Sales Expert who can manage and grow sales
& business through the customer success team and call centre management.

Job Roles and Responsibilities:

Develop and train the customer success team for day-to-day activities.
Conduct effective resource planning to maximize the productivity of resources (people,
technology etc.).
Collect and analyse call-centre statistics (sales rates, costs, customer service
metrics etc.).
Monitor and improve ordering, telephone handling and other procedures.
Evaluate performance with key metrics (accuracy, call-waiting time etc.)
Liasoning among the multiple departments involved in customer servicing/lifecycle
(Operations, Logistics, Product etc.).
Advise customers for their learning needs through structured Counselling Sessions.
Understand Customer profile & problems to explain implication of ineffective learning
methods.
Create the need for New age Learning and match the customer needs with the available
product as a solution.
Handle Objections and Price Negotiation to generate Sales Revenue.
Learn/ Upgrade one’s own Product Knowledge and Sales Skills to achieve and exceed
growing Sales target(s).
Possess sound knowledge and understanding of consumer (students and parents) behaviour.

Job Requirements and Qualification:

Bachelor’s/Master’s degree in a relevant discipline.
Proven experience in managing inside sales and associated customer success team.
Solid understanding of reporting and budgeting procedures.
Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.).
Proficient in MS Office and customer communication tools/software programs (CRM).
Outstanding communication and interpersonal skills.
Excellent organizational and leadership skills with problem-solving abilities.
Good communication skills along with professional presentation skills.

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