Loan Servicing Agent (work from home) Job Vacancy in HRE Group Chadds Ford, PA – Latest Jobs in Chadds Ford, PA – updated today

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Company Name : HRE Group
Location : Chadds Ford, PA
Position : Loan Servicing Agent (work from home)

Job Description : We are looking for an experienced Collections Specialist who will continue to inform and help us educate our customers to ensure their needs are met with their financing. This is a high-energy and service-focused position dedicated to creating a positive memorable experience that is centered on our customers.
*About you:

1 year in a loan servicing role with direct experience in over the phone interaction
Excellent written and verbal communication skills
Personable and outgoing demeanor with a high degree of professionalism
Active listening skills and an ability to influence others
Excellent organizational skills and the ability to concurrently manage multiple accounts, tasks, and communication channels
Ability to embrace a team environment and a culture of continuous improvement
Proficiency in Microsoft Office Suite
Working knowledge of Fair Debt Collection Practices Act (FDCPA)
Must be able to work 40-45 hours per week and a flexible schedule, including up to two Saturdays per month and 1 evening per week; some holidays required.

Duties**

Review and monitor delinquent accounts daily, and maintains losses at or below established guidelines for assigned job duties.
Receive incoming calls and make outbound collection calls to encourage payments and cure outstanding past-due account balances to avoid further delinquency.
Utilizes all available methods, including online systems and other resources, to perform skip trace work to establish contact with account holders to avoid repossession or locate collateral.
Accurately document all account activities and pertinent information to include, but not limited to, verifications and demographic changes.
Assist other related departments as required by business needs.

*
Job Type: Full-time
Pay: $17.00 – $20.00 per hour
Schedule:

Monday to Friday

Experience:

collections: 1 year (Required)

Work Location: One location

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Post Tags : , Chadds Ford, PA, jobs in Chadds Ford, PA, Loan Servicing Agent (work from home) jobs in Chadds Ford, PA

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