Manager, Guest Service (PHL) Job Vacancy in Spirit Airlines Philadelphia, PA 19153 – Latest Jobs in Philadelphia, PA 19153 – updated today

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Company Name : Spirit Airlines
Location : Philadelphia, PA 19153
Position : Manager, Guest Service (PHL)

Job Description : Responsibilities:
Job Summary

Spirit Airlines is seeking a Guest Service Manager to support the operation at the Philadelphia International Airport. This role will provide support in leading airport personnel to provide a high quality customer experience while complying in full accordance with company policies and procedures in a safe and professional manner.

Ensure that the guest service department meets or exceeds operational goals such as on-time performance, courtesy and friendliness, Mishandled Baggage Ratio (MBR), management of irregular operations, and compliance with all company policies and regulatory requirements (DOT, FAA, ADA).
Assignment of station resources (people and equipment).
Establish and maintain an appropriate organizational structure and headcount.
Appropriately manage a business partner workforce at outsourced stations and maintain a constructive relationship with leadership of the business partners.
Ensure that all areas are appropriately staffed and plan ahead to anticipate future staffing needs or deficiencies and take steps to ensure staffing remains adequate at all times.
Suspension of work in any area for safety or operational needs.
Ensure that the department operates within established budget.
Prepare annual department budget.
Anticipate future departmental needs and budget for them accordingly.
May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs or technical developments).
Qualifications:

At least five (5) to ten (10) years experience in airport operations preferred with at least five years required.
Bachelor’s Degree in aviation related field preferred.
Ability to work under minimal supervision/direction.
Occasional travel required.
Previous management or supervisory experience preferred.
Must be willing to be fingerprinted and have the ability to pass a background check to obtain security badges for airport locations.
Must be able to lift 75 pounds consistently.
Work under pressure while still maintaining near 100% accuracy.
Proficient in Microsoft Office programs
Ability to work independently on multiple assignments.
Highly approachable professional demeanor In-depth knowledge of airport operations.
Please be advised that you will be asked to complete a required assessment to be considered for this position. This assessment will be emailed to you after you apply. Please be sure to check your Spam folder and/junk mail if you do not receive it.

We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our team members.
Overview:
At Spirit Airlines, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean! Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet!

Fly With A Winner: We are proud to be one of FORTUNE World’s Most Admired® Companies in 2021. Our constant growth and improvement mean boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success.
The Giving Spirit: We are committed to inspiring positive change in the cities where we work and live. That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation.
Be Yourself: We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them.
Travel The World: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family.
EEOC Statement:

Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.

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Post Tags : , Philadelphia, PA 19153, jobs in Philadelphia, PA 19153, Manager, Guest Service (PHL) jobs in Philadelphia, PA 19153

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